Business ProfileforTino's Fence, Inc.

Tino was commissioned to put up a new 7 ft. fence on the north, east, and south sides of our property. We were also to have a double metal/wood gate installed on the north side and a single metal/wood gate on the south side. The crew showed up unannounced on Monday, November 15th 2021 at 7:30am, did not ring our doorbell, knock on our door, or attempt to make contact at all. They trespassed into our backyard and proceeded to cut down our eastern fence. It terrified my mother who was unaware of the strange men suddenly in our backyard as well as our eastern side neighbors. They tore everything down as I tried frantically to get ahold of Tino who wasn't even on-site yet. Tino's men tore everything down, killed two of our plants, cut down metal posts and left bases open, and jagged in the dirt without covering them up, and proceeded to secure new metal posts. Unbeknown to me, his men decided to recycle metal posts that were part of the previous fence and weld them together with the new posts. The fence doesn't line up with the property lines, it is well over 7ft tall in areas as they did NOT go down to hard dirt and is therefore out of Code with the city I live in. The lumber he used had mold/mildew and boards were broken, yet he still put it up. He left two-inch exposed screw ends towards my northern neighbor's side. He took down our current gate and said he wouldn't have the new one for another week and was going to leave everything open had I not told him to put something up. His crew then screwed our OLD gate into our brand new metal post on the northern side. The southern side new gate posts don't even line up and have a section of the old fencing screwed into the house just to keep our backyard "secure." I called Tino to voice my dissatisfaction the day his crew "finished" the job, he came by the next day, got upset when I tried to talk to him about what was wrong, he stormed off, and hasn't been back. He has tried to get money from me twice without fixing this.