BBB Accredited Business Profile

B.B. Crafts

B.B. Crafts

(800) 285-5788

B.B. Crafts

17 years in business
1951 S Lynx Ave
Ontario, CA 91761-8055
Additional Email Addresses
  • support@bbcrafts.com
  • support@bbcrafts.com
Business Started: 02/17/2000
Business Started Locally: 02/17/2000
Business Incorporated: 02/17/2000 in CA
Type of Entity
Corporation
Business Management
  • Ms. Liz Perez
  • Mr. Michael Wang, CEO
Business Category
  • Craft Supplies
  • Party Supplies
  • Bridal Supplies - Wholesale & Manufacturing

Products & Services
Linen, Fabrics, Gift Wrapping, Linen, Fabrics, Gift Wrapping
Alternate Business Names
  • BB Crafts
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
  • BBB records show a license number of C2186974 for this business, issued by Secretary of State, California

    Secretary of State, California
    1315 Van Ness Ave Ste 203, Fresno, CA 93721
    http://www.ss.ca.gov
    Phone Number:  (559) 4456900
    Fax Number:   ()
    ArchivesWeb@ss.ca.gov

Methods of Payment
  • Visa, Mastercard, Discovery, American Express, Paypal
Refund & Exchange Policy: 

Return Policy
How do I make an exchange/return? Do I need a RMA number?
Refund: If you wish to process a return you have within 15 days after receiving your order to ship back for a refund since we don't offer exchanges. Simply make sure products are in original and unused conditions and ship back with invoice and note requesting a reimbursement. Once we receive returns we process once a week and send an email confirmation. All Returns require a 20% restocking fee for return merchandise value, no exceptions. Customers are responsible for all associated return fees. Please note any packages returned to shipper because of invalid addresses will only be refunded for subtotal, shipping will not be refunded.

Please note any packages returned to shipper because of invalid addresses will only be refunded for subtotal, shipping will not be refunded.


If any packages are refused/returned to shipper by customer then the return postage will be deducted from refund along with the 20% restocking fee. 

We do not cover return postage for refused packages.


Items displaying visual signs of use or damages will not be accepted,Charge will be billed to your credit card or other payment method immediately.

Defective Merchandise:
All defective merchandise must be reported to our customer service department within 30 days of receiving your order. As a consumer you are required to inspect your products and contact us immediately if the products are in damaged conditions beyond repairs which we will need the following to file a claim: Picture proof displaying the damages, number of yardages affected, is the product repairable and a detailed description of damages. Once information is provided and evidence reviewed we will be able to offer the option for a replacement or refund if qualified. Restrictions may apply and ANY claims past 30 days will not be accepted or validated.

Please note: a refund will be issued if and only if it meets requirement below:
Items must be in its original condition, well packaged, with original products' packaging. Damaged items are non-refundable and cannot be exchanged. No exceptions.
Please note: Any cuts, drawings or alternations made in our products automatically disqualifies for returns.

Orders must be purchased within the last 15 days starting the day you received the order. Absolutely no refunds after 15 days. No exceptions.

BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

B.B. Crafts

B.B. Crafts

BBB ACCREDITATION SINCE 04/13/2010

Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!