BBB Accredited Business Profile

Madison Valley Candle Company

Madison Valley Candle Company

(844) 769-9299

Madison Valley Candle Company

6 years in business

Los Banos, CA 93635-3865
Additional Email Addresses
  • info@madisonvalleycandle.com
  • service@madisonvalleycandle.com
  • tracking@madisonvalleycandle.com
BBB File Opened: 03/27/2015
Business Started: 01/01/2012
Business Started Locally: 01/01/2012
Business Incorporated: 01/09/2012 in CA
Type of Entity
Corporation
Business Management
  • Mr. Sean Wheeler, Owner
Business Category
  • Candles
  • Wholesale Candles

Products & Services
Soy Candles, Gifts
Service Area
We ship to all 50 states and Canada.  
Alternate Business Names
  • Madison Valley Soy Candles, Inc.
Methods of Payment
  • We accept Visa, MasterCard, Discover, AMEX, PayPal, Apple Pay, and Amazon Pay.
Refund & Exchange Policy: 
Madison Valley Soy Candles wants you to be completely satisfied with your order. Should your product be received damaged or unusable, please contact our customer service department at (844) SOY-WAXX, Monday through Friday 9:00 a.m. – 5:00 p.m. PST. We will instruct you on how to return your purchase.
To receive a full refund, you must return your purchase within 30 days of purchase. Your purchase must be returned in new condition (UNUSED) with original packaging and accessories. Credit will be posted to your credit card account or a refund issued upon receipt and inspection of the returned materials.  If the order includes a custom made candle that is not of (standard) color for the scent chosen, then no refund or return will be accepted.
Unfortunately, we are not responsible for any shipping charges incurred when returning a product. It is the customers responsibility to return the items to Madison Valley Soy Candles.
We cannot refund your money if you use any portion of your candle(s) or other products you purchase on our site.
BBB accredited business

A+

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Madison Valley Candle Company

Madison Valley Candle Company

BBB ACCREDITATION SINCE 03/31/2015

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: