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Find a Location

Provident Bank has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Provident Bank

      3756 Central Ave Riverside, CA 92506-2469

      BBB Accredited Business
    • Provident Bank

      5225 Canyon Crest Dr Ste 86 Riverside, CA 92507-6333

      BBB Accredited Business
    • Provident Bank

      6570 Magnolia Ave Riverside, CA 92506-2410

      BBB Accredited Business
    • Provident Bank

      4001 Main St Riverside, CA 92501-3701

      BBB Accredited Business
    • Provident Bank

      3312 La Sierra Ave Ste 105 Riverside, CA 92503-5224

      BBB Accredited Business

    Business ProfileforProvident Bank

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/8/2017

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Provident Bank, is a publicly traded community bank headquartered in Riverside County, is a full service community bank that provides deposit, lending and mortgage banking services for businesses and consumers.

    Business Details

    This is a multi-location business.

    Find a Location

    Provident Bank has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Provident Bank

        3756 Central Ave Riverside, CA 92506-2469

        BBB Accredited Business
      • Provident Bank

        5225 Canyon Crest Dr Ste 86 Riverside, CA 92507-6333

        BBB Accredited Business
      • Provident Bank

        6570 Magnolia Ave Riverside, CA 92506-2410

        BBB Accredited Business
      • Provident Bank

        4001 Main St Riverside, CA 92501-3701

        BBB Accredited Business
      • Provident Bank

        3312 La Sierra Ave Ste 105 Riverside, CA 92503-5224

        BBB Accredited Business
      Location of This Business
      3756 Central Ave, Riverside, CA 92506-2469
      Years in Business:
      68
      Business Started:
      4/23/1956
      Business Started Locally:
      1/1/1956
      Business Incorporated:
      1/1/1956
      Accredited Since:
      6/8/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 30879 for this business, issued by Federal Deposit Insurance Corporation. The expiration date of this license is 12/21/2024.

      These agencies may include:

      Federal Deposit Insurance Corporation

      (877) 275-3342

      BBB records show a license number of RSSD ID: 631570 for this business, issued by Federal Trade Commission. The expiration date of this license is 12/21/2024.

      These agencies may include:

      Federal Trade Commission

      901 Market St Ste 570

      San Francisco CA 94103

      (877) 382-4357

      http://www.ftc.gov

      BBB records show a license number of 449980 for this business, issued by National Mortgage License. The expiration date of this license is 12/21/2024.

      These agencies may include:

      National Mortgage License

      320 W 4th St Ste 750

      Los Angeles CA 90013

      (240) 386-4444

      Type of Entity:
      Corporation
      Alternate Business Name
      • Provident Savings Bank, F.S.B.
      • Provident Financial Holdings, Inc.
      Business Management
      • Ms. Gwen Wertz, Senior Vice President
      • Mr. Craig G. Blunden, President & CEO
      • Ms. Kelly Harnett, Marketing Analyst
      Contact Information

      Principal

      • Ms. Gwen Wertz, Senior Vice President
      • Mr. Craig G. Blunden, President & CEO

      Customer Contact

      • Ms. Gwen Wertz, Senior Vice President
      Additional Contact Information

      Fax Numbers

      • (951) 782-6187
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ss D

      1 star

      12/06/2023

      If I could give this bank 0 stars, I would! NEVER EVER bank with Provident! I have NEVER had so much ************ with a bank in my 50 years of banking! I am in charge of paying my elderly parents bills, as my parents feel it is time for me to take over this task 4 them. (Like I needed the added stress.) I am also ***** of Atty. *** lawyer assured us we should never have any issues with their bank. ***y couldn't add me 2 their account due 2 my Dad losing his CA Senior ID. *** bank said my ******* need an account together, HUGE mistake! My ******* have had nothing but trouble trying 2 sign in to online banking. Numerous calls 2 & from them have solved NOTHING! My mom will TRY 2 sign into the accounts, she finally asks me if she is doing something wrong, I watch her & no, it won't let her. Call for help, what a Cluster F that was! ***n a day later, the same thing. We call the *********** say they locked us out because they assumed I might be trying to sign in & not my mom, WTAF!?!? *** bank is NOT to ASSUME anything! ***y could have called & asked her if she was signing in & not just shut down everything. This has been going on 4 a few months! A few days ago my Mom once again tried signing on without my help & was locked out again, for the 'too many times to count' time. To reset everything she needs 2 reset password, etc. while attempting this, which requires her email address, she now has messed up her login for her email. Now it can't be done online, she calls the bank 4 help, or should I say "no help". Now it states that her user name is inactivated & 2 contact the bank AGAIN. She does, and again, no help. *** bank then calls me & says I need to set up my own *************** name... fine! I do what they ask & NOT SHOCKING AT ALL, it declines me for an online account. As of now, neither of us can sign on, meaning the bills r not getting paid! Is Provident going 2 pay the late fees or STOP the harassment? My bet is No! It has been h*** dealing with Provident!

      Provident Bank Response

      12/08/2023

      Thank you for taking time to speak with me yesterday and for providing me specific surrounding your experience with Provident Bank. I am happy that we were able to resolve your issues and we now consider this matter resolved.

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