Business ProfileforF & B Automotive, Inc.

I took my car to be fixed and they out in part and said it had to be taken to ******** dealership to be reprogrammed. We paid bill and picked up car to drop off at ********. Upon leaving parking lot there was noises coming from under car. My wife was following me and while we drove a bit I noticed something dragging so I had her pull over. The undercarriage had fallen and was dragging. I called Brody at F & B Automotive and he said leave car and he would fix undercarriage and drive it to ********. They took it to ******** and ******** said wrong part was out in car and cannot be reprogrammed. ******** wants $480 from us and Brody at F & B Automotive isnt doing anything to help us anymore. ******** wants $2,800 to fix car and we paid ***** $2,680 already. Furthermore, ******** says car is stuck in park. The car was driven over by ***** so were not sure what happened because ******** wont talk to us about it because we didnt take car in and they only will talk to mechanic who brought it in. ******** said our car was brought to them twice and we did t know why twice, but they said thats all they can say. I asked for paperwork and they wont show us and keep saying they have to deal with mechanic. ***** had offered 500 back and that is all. Our credit card was charged and he had our money and we cant get car from ******** because its stuck in Park and they want $480 to just pick up and well have to tow it. The car was driven into ******** why do we know have a car that has to be towed and why isnt Brody with ***** helping us out with the car. He out the wrong part in not anyone else so he needs to fix this! He wont answer calls and has made no attempt to rectify this.