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Business ProfileforBakersfield Truck Center
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 8140 Golden State Hwy, Bakersfield, CA 93308-9583
- BBB File Opened:
- 7/1/1992
- Years in Business:
- 46
- Business Started:
- 1/1/1978
- Business Incorporated:
- 4/12/1999
- Accredited Since:
- 11/11/1993
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 189873 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 7/31/2024.
These agencies may include:
Bureau of Automotive Repair
10949 N Mather Blvd
Rancho Cordova CA 95670
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- California Truck Centers, LLC
- Business Management
- Mr. Doug Howard, President
- Mr. Jeff Murphy, General Manager
- Contact Information
Principal
- Mr. Doug Howard, President
Customer Contact
- Mr. Jeff Murphy, General Manager
- Additional Contact Information
Fax Numbers
- (661) 393-3368Primary Fax
Phone Numbers
- (800) 456-6950Other Phone
- (661) 393-3368
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/18/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
refused to refund full amount stuff bought under warranty. Invoice number: ***********. My batteries were under warranty and they went bad. I came to the Bakersfield truck center to get cover under warranty. they only had one battery under stock and other 3 batteries I had to get under warranty refund. When I bought the new batteries the associate said he cannot give core credit for the 3 batteries because he has to do under warranty refund which will come in the mail. He also said that refund will include battery price and core price included. The receipt arrived in the mail. they only refunded the battery amount but not the core. I went to freightliner to sought this out. they refuse to refund my money and told me that they could give 3 core batteries instead. they shorted me 101.25 plus tax from refund. person who refused to refund the full amount is the manager name **** ******. I lost all trust in the Bakersfield truck center. It is a total shame that Bakersfield truck center that I been costumer for over 15 yrs plus will treat there costumer this badly.
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