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Find a Location

Mark Christopher Auto Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMark Christopher Auto Center

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/17/1976

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2131 E Convention Center Way, Ontario, CA 91764-4452
    Years in Business:
    48
    Business Started:
    10/5/1975
    Business Started Locally:
    10/5/1975
    Business Incorporated:
    10/5/1975
    Accredited Since:
    6/17/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3134 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 1/31/2025.

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    BBB records show a license number of 00408 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 7/31/2024.

    These agencies may include:

    DMV - Occupational Licensing Branch

    PO Box 932342

    Sacramento CA 94232

    (916) 229-3127

    http://www.dca.ca.gov

    BBB records show a license number of CA0356060 for this business, issued by DMV - Motor Carrier Services. The expiration date of this license is 11/18/2025.

    These agencies may include:

    DMV - Motor Carrier Services

    2415 1st Ave

    Sacramento CA 95818

    (800) 777-0133

    http://www.dmv.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Mark Christopher Chevrolet Inc.
    Business Management
    • Mr. Christopher Leggio, President
    • Mr. Greg Heath, Vice President
    Contact Information

    Principal

    • Mr. Christopher Leggio, President

    Customer Contact

    • Mr. Greg Heath, Vice President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my Cadillac Escalade to the dealership on 02/29 to get the transmission service. I recently got an oil change and wanted to get the service before driving it to ***** the following day. Had absolutely no problems driving my vehicle prior to this service. Picked up the truck and went straight home to start work. The next morning 03/01, I loaded up with my 3 grandbabies to head to Vegas to visit my son. About an hour into the drive I turned the music down to see what the weird noise I heard when I accelerated. I told my daughter I dont know why it feel like my transmission dragging now after getting it service. About 70 miles from the house the felt like it couldnt pull up the freeway. I immediately pulled it over and put it in park while on the shoulder. My truck just kept going slowly like it wasnt in park for about a half of a mile. I called AAA and a flatbed tow truck had to tow me back home. First thing he said seem like your transmission went out. I said well that should be impossible since they service it yesterday and I didnt have any problems. Once the tow arrive back at the house had to put bricks in front of the tires the truck in one spot.On 03/6 I contacted AAA again to tow my truck from the house back to the dealership. First thing the technician said when he brought the batteries to place in front of the tires once the tow truck let it down was seem like your transmission gone out. I said well one of you guys just service the transmission Thur and it broke down Fri. He said wow it wasnt me Im glad I was here that day. Now I get a text from the dealership on Thursday 03/07 saying my transmission shift cable broke which is $688 and they need to repair my differential assembly for $2700. Called 3 different places to ask about the diagnosis and each one said prior differntial damage shouldve been hard to turn or handling while driving. Basically they told me I had a leak when service and now trying to use that after messing up my transmission
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Thomas M

    1 star

    02/24/2024

    We purchase a lot of automobiles - three in the last two months for example, and we've had a very good rapport with the salespersons at the various dealerships from which we purchase our cars. We purchased a new ***** Bolt from Mark Christopher Auto Center the other night (Feb. 22, ****). First, the good news: The salesperson, ***, was very nice, helpful, and easy to work with. We were almost finished with the deal, and then some man whose name is ****, I believe, comes and sits at the table with us. It became immediately clear that his sole purpose was to low-ball our trade-in, and **** as much money from us that he could. He was rude and insulting, and we couldn't wait for him to get lost. In fact, we told *** that we would not move forward with the deal if "****" was involved in any way. So, since the deal was already substantially finished, we worked out a deal with *** to purchase the car. Later, when **** was walking out the door right next to the table at which we were sitting, he called my wife a "bitch." We've never encountered such a despicable and unprofessional person in any of our prior transactions. Maybe he was raised to believe it is okay to disrespect women, but we weren't brought up that way, and we were highly offended. My wife has been fighting stage 4 cancer for 4 years, and the way he treated her was extremely upsetting to her. Although we liked *** very much, we would strongly recommend against purchasing a car from Mark Christopher Auto Center. (Note: I've seen many other bad reviews for Mark Christopher Auto Center, and regarding each of them, a manager suggests that the reviewer call him so he can better understand what transpired. That's not going to fly with us. Call my wife a *****, and there is nothing more to discuss.)

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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