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          Find a Location

          Barber Honda has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Barber Honda

              4500 Wible Rd Bakersfield, CA 93313-2629

            • Barber Honda

              PO Box 45001 Bakersfield, CA 93384-5001

            Business ProfileBarber Honda

            New Car Dealers
            Multi Location Business

            Contact Information

            4500 Wible Rd

            Bakersfield, CA 93313-2629

            Visit Website
            (661) 834-6632

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Barber Honda has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Barber Honda

                4500 Wible Rd Bakersfield, CA 93313-2629

              • Barber Honda

                PO Box 45001 Bakersfield, CA 93384-5001

              Location of This Business
              4500 Wible Rd, Bakersfield, CA 93313-2629
              BBB File Opened:
              2/15/1991
              Years in Business:
              63
              Business Started:
              1/1/1961
              Business Incorporated:
              7/2/1962
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 00728 for this business, issued by DMV - Occupational Licensing Branch

              These agencies may include:

              DMV - Occupational Licensing Branch

              PO Box 932342

              Sacramento CA 94232

              (916) 229-3127

              http://www.dca.ca.gov

              BBB records show a license number of 92062 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 12/31/2024.

              These agencies may include:

              Bureau of Automotive Repair

              10949 N Mather Blvd

              Rancho Cordova CA 95670

              (800) 952-5210

              http://www.autorepair.ca.gov

              BBB records show a license number of 92062 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 12/31/2024.

              These agencies may include:

              Bureau of Automotive Repair

              10949 N Mather Blvd

              Rancho Cordova CA 95670

              (800) 952-5210

              http://www.autorepair.ca.gov

              Type of Entity:
              Corporation
              Alternate Business Name
              • Barber Group, Inc.
              Business Management
              • Mr. Stephen Ekegren, President
              • Mr. Jonathan Ekegren, General Manager
              • Mr. Roy Gonzalez, Service Manager
              Contact Information

              Principal

              • Mr. Stephen Ekegren, President

              Customer Contact

              • Mr. Jonathan Ekegren, General Manager
              Additional Contact Information

              Fax Numbers

              • (661) 398-4932
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/12/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I live in South Orange County. I am in *********** for work due to construction my car abruptly wouldnt start on a Sunday morning leaving work I took it to barber dealership is taking four days for them to figure out what was wrong with. It still havent found out whats wrong with it and their overcharging me left and right to diagnosed the problem doesnt take three days to understand the key fob on the Honda lockout systems. This dealership should be shut down immediately. The BBB needs to step in and say Enough Is Enough look at how many complaints this freaking company has. When is the BBB going to step in and say enough is enough boys you dont know what the f*** youre doing, Ive been charged roughly $600 and they still havent figured out whats wrong with it what is wrong with this f****** picture and Im stuck in f****** *********** the armpit of the f****** **********
              Read More
              Read 5 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Arda J

              08/08/2023

              Today August 7, the smog testing facility I took my 2020 CRV car to informed me they were unable to communicate with the vehicle. They suggested taking it to a Honda dealer. I contacted Barber Honda's service department to schedule an appointment. I was told if I come in without an appointment, the car would sit there for 1-1/2 weeks. The first available appointment is in September. I explained that CA DMV requires the vehicle to be registered within 20 days. So that timelime doesn't work. The service response remained the same; bring it in or wait until September. Since this was totally unacceptable, I asked to speak with the service manager. I was transfered to voice mail. Never received a call back. If this is the type of unsatisfactory service I can expect from this PRETEND Honda dealer, then I should just get rid of this SUV even though I have owned several Hondas over the years. As a side note, Visalia Honda could get me in August 22. Auto Nation Honda Valencia scheduled me for this Thursday, August 10. Both are a 1-1/2 hour drive each way. I believe word of mouth counts. Although no one might read my comments, I posted the same review on DealerRater, Pissed Consumer, Site Jabber, Nextdoor, Honda Customer Service, ...

              Barber Honda Response

              08/08/2023

              ****, There are many people that need service to their Honda's. A week and a half is about 10 days and you represent that the DMV requires you to correct the issue within 20 days. I can offer to have you bring your car in on August 15, which as long as the potential issue can be repaired on that day should leave you with plenty of time before your 20 days are up.

              Customer Response

              08/11/2023

              At the time I reached out to you, Barber Honda, the best you could do was to guarantee my car sitting on your lot for 1-1/2 weeks if I came in without an appointment or an appointment could be made for September. To date, your service manager still hasn't returned my call. Don't be astonished but let me show you what good service looks like: As posted on Nextdoor For those of you who read my post about the failed smog test and Barber Honda's poor customer service, perhaps will like a story about excellent customer service. Yesterday, because of my post, **** from ********** & ****** reached out to me and invited me to bring my car to their facility this morning. He wrote, "I will put a scanner on it and see if it’s actually communicating. If it is we can then smog it, ..." My car communicated just fine and passed the smog test. While I'm happy to be able to finish my registration, I'm also happy that tomorrow I don't have to drive 90 miles each way to Valencia and back. But my greatest joy comes from an individual reaching out to help when they didn't have to. Thank you, ****. In the future, ********** & ****** is where I'll take my car for service. I will never use your dealership for any service!
              Read 2 More Customer Reviews

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              BBB Serving Central California & Inland Empire Counties

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