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Find a Location

American Ambulance has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Ambulance

      2911 E Tulare St Fresno, CA 93721-1502

    • American Ambulance

      910 Garner Ave Hanford, CA 93230-4317

    Business ProfileforAmerican Ambulance

    Ambulance Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    American Ambulance has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Ambulance

        2911 E Tulare St Fresno, CA 93721-1502

      • American Ambulance

        910 Garner Ave Hanford, CA 93230-4317

      Location of This Business
      2911 E Tulare St, Fresno, CA 93721-1502
      BBB File Opened:
      5/1/1975
      Years in Business:
      49
      Business Started:
      5/1/1975
      Business Started Locally:
      5/1/1975
      Type of Entity:
      Corporation
      Business Management
      • Mr. Bob Adams, Risk Manager
      • Mr. Todd Valeri, President
      • Mr. Edgar Escobedo
      Contact Information

      Principal

      • Mr. Todd Valeri, President
      Additional Contact Information

      Fax Numbers

      • (559) 441-0283
        Primary Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/26/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      The issue I have is with American Ambulance of ******, **. I believe they are over-charging me and they wont correct my bill. On 4/25/23 my daughter was transported from *********************** to **************** Hospital by American Ambulance. She had a laceration on her forehead. During the transport they took her vitals and loosely wrapped gauze around her forehead. That was the extent of care they provided to her. However, they are billing me for advanced life support, a base rate totaling $2,344. This seems unreasonable and downright wrong. Is there a basic life support base rate that should be used instead? I requested an itemized bill showing the services they provided, but they didnt send one. They simply sent the same bill showing the base rate. Also, according to the *** from Compass Health Administrators this charge exceeds the fee schedule/maximum allowable or contracted/legislated fee arrangement. This is also the case for the $441 ($49/mile) mileage charge. I havent paid anything towards the balance, because I mistakenly thought I had 12 months to pay and have been trying to find the right agency to help me dispute this bill. The first two agencies were the incorrect ones and couldnt help me. And now, without giving me notice of doing so which I believe is illegal in **********, American Ambulance has sent my bill to a collections agency. Lastly, a co-worker showed me a copy of her American Ambulance bill dated March 2022 which lists the same charge of Base ALSE ****** ******** but with an amount of only $1,890. I dont understand what the increase could be due to given gas prices have decreased and inflation is well below 24%. Will you please look into this? Thank you.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cindy S

      1 star

      04/15/2023

      American Ambulance turned our daughter who has multiple lifetime disabilities over to collections without billing her secondary insurance of Medi-cal. She is fortunate enough to be dually covered with a PPO as primary. However, rather than bill Medi-cal when the PPO didn't pay them as much as they wanted, they simply went to collections. As the only ambulance offered in the Sam Joaquin Valley, I am sure they are required to accept Medi-cal. To refuse to bill it hoping to strong arm someone who lives far below the poverty line on SSI to pay is extremely unethical.

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