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Find a Location

Indoor Quality Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforIndoor Quality Services

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/19/2013

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    340 W Fallbrook Ave Ste 104, Fresno, CA 93711-6177
    BBB File Opened:
    11/16/1999
    Years in Business:
    26
    Business Started:
    3/1/1998
    Accredited Since:
    12/19/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 934673 for this business, issued by Contractors State License Board. The expiration date of this license is 6/30/2025.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. David Mills, Owner
    Contact Information

    Principal

    • Mr. David Mills, Owner

    Customer Contact

    • Mr. David Mills, Owner
    Additional Contact Information

    Fax Numbers

    • (559) 439-1748
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On August 25, 2022 I contacted my home insurance American home shield. They hired indoor quality service. They came to my home around August 28. I was told that my air conditioning coil needed to be replace the replacement with them on October 5 however they came back on October 11 to complete the job since they didn’t have the correct parts the first week of November I turn on my heater, without knowing that they had left one of the pipes not connected to the furnace therefore, there was a water leak in my attic. I contacted American home shield because I thought it was a pipe that burst they sent another agency. Upon the new person coming in, I was told that they had left one of the pipes disconnected. He advised me that I need to call back who had originally fix my coil. I called back in or quality they came back. I requested that the owner should be here so he can see what a mess his staff had left but once they came back, they replaced it but there was no damage in my attic and the water went through my ceiling. Therefore I’m asking for David the owner of indoor quality to fix the problem in the ceiling . When I met with him, he agreed to fix my ceiling however, three months I pass by and I still haven’t heard from him, and my ceiling is not repaired..
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nebbie D

    1 star

    07/24/2023

    It’s been 5 weeks and they still have not installed our unit. They took our nearly $7,000 so my husband called them because we didn’t hear from them .All they said was they had to again delay our installation for our air conditioner because the “parts are not in yet.” However the Warranty company said the parts needed for our repair have been in their warehouse since July 22, 2023. My husband is a disabled Military Veteran and I have cancer, we cannot go on with no air conditioning this long when INDOOR QUALITY HEATING AND AIR CONDITIONING OF FRESNO, CA took our nearly $7,000 dollars and keeps delaying our installation. Mrs. D**** S*****

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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