January 30, 2017
The Better Business Bureau is warning consumers about an old scam with a new twist. The “Can You Hear Me?” scam has long been used to coerce businesses into purchasing office supplies and directory ads they never actually ordered, but now it’s targeting individual consumers, as well.
For the last few days of January, more than half of the reports to BBB Scam Tracker have been about this one scam. Consumers say the calls are about vacation packages, cruises, warranties, and other big ticket items. So far, none have reported money loss, but it’s unclear how the scams will play out over time, or if the targets will be victimized at a later date.
Here’s how it works: You get a call from someone who almost immediately asks “Can you hear me?” Their goal is to get you to answer “Yes,” which most people would do instinctively in that situation. There may be some fumbling around; the person may even say something like “I’m having trouble with my headset.” But in fact, the “person” may just be a robocall recording your conversation… and that “Yes” answer you gave can later be edited to make it sound like you authorized a major purchase.
BBB is offering consumers the following advice:
For more information:
Report scams to BBB Scam Tracker (bbb.org/scamtracker).
Check out bbb.org to look up a business, file a complaint, write a customer review, report a scam, read tips, follow us on social media, and more!
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