This Business Is Not BBB Accredited

World Reserve Monetary Exchange, Inc

World Reserve Monetary Exchange, Inc

(866) 282-6587

World Reserve Monetary Exchange, Inc

14 years in business
Headquarters
8000 Freedom Ave NW
North Canton, OH 44720-6912
Fax Numbers
  • (330) 244-3728
Additional Phone Numbers
  • (330) 966-9000
  • (800) 731-3564
  • (866) 282-6588
  • (877) 276-5086
  • (800) 236-7918
  • (866) 942-3045
  • (888) 248-7476
  • (800) 313-6640
  • (888) 282-6742
Additional Email Addresses
  • Custserv@TheWorldReserve.com
BBB File Opened: 01/16/2003
Business Started: 01/16/2003
Business Started Locally: 12/10/2007
Business Incorporated: 12/10/2007 in OH
Type of Entity
Corporation
Business Management
  • Mr. Rodney L Napier, C.E.O.
Business Category
  • Mail Order & Catalog Shopping
  • Coin Dealers, Supplies
  • Collectibles
  • Internet Shopping

Additional Information
  • Consumers may call Customer Service at 1-866-282-6587, Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order. The BBB asks that when reviewing an advertisement you read it in its entirety and to not feel rushed to purchase due...
  • Consumers may call Customer Service at 1-866-282-6587, Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order.

    The BBB asks that when reviewing an advertisement you read it in its entirety and to not feel rushed to purchase due to company deadlines without getting a full and complete understanding of what is being offered. Even with limitations, the BBB recommends you request any information you will need prior to purchase that will help you make an educated buying decision.

    World Reserve Monetary Exchange, Inc is also identified in BBB files as an affiliate of Arthur Middleton Capital Holdings, Inc. as the parent company, Federated Consumer Products LLC,  Universal Media Syndicate, Inc; Heat Surge, LLC, Universal Commerce LLC, and Lincoln Treasury LLC. A separate report is available for these companies upon request. 

  • Mr. Rodney Napier is also identified in BBB files as the CEO of Arthur Middleton Capital Holdings Inc., Universal Commerce LLC, Heat Surge LLC, Federated Consumer Products LLC, Lincoln Treasury, LLC, Universal Media Syndicate, Inc and Universal Physicians LLC.  Separate reports are available on these companies upon request

Service Area
We service the following area(s): National
Refund & Exchange Policy: 

World Reserve Monetary Exchange Return Policy can be viewed at:

https://theworldreserve.com/help/return-policy

 

C

Pattern of Complaint

Update 5/11/2017: BBB reviewed complaint activity for the past 6 months and a pattern still exists regarding significant delays in delivery for prepaid merchandise, non receipt of pre-paid presidential coins. Consumers claim despite numerous attempts to reach the company to resolve the issue, they still had not received their coins. Only after filing a complaint with the BBB did the company respond to the complaint. The company still has not resp... Read More

Alert

There is a pattern of complaints involving this business listed in this report.

Overview

The company offers United States currency and coins as collectibles.  While World Reserve Monetary Exchange is a bulk purchaser from the U.S. Treasury's Department of Printing and Engraving, and the U.S. Mint, they are not a government agency, nor have any government affiliation.  They also offer other general merchandise thru Internet, direct mailings, and advertisements.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for World Reserve Monetary Exchange, Inc include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

8:30 am - 5:30 pm
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

World Reserve Monetary Exchange, Inc

This Business Is Not BBB Accredited

World Reserve Monetary Exchange, Inc

Customer Review Rating:

64%
36%

Composite Score: