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Find a Location

My Golden Retriever Puppies has 1 locations, listed below.

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    Business ProfileforMy Golden Retriever Puppies

    Sales
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/17/2017

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers AKC Golden Retriever puppies from a variety of local Ohio breeders. 

    Business Details

    Location of This Business
    5601 State Route 241, Millersburg, OH 44654-8236
    BBB File Opened:
    5/1/2017
    Years in Business:
    8
    Business Started:
    1/1/2016
    Business Incorporated:
    2/1/2016
    Accredited Since:
    8/17/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kauffman Companions, LLC
    Business Management
    • Mr. Clarence Imhoff, General Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I purchased a pure breed golden retriever online from this group that when received was clearly injured and was struggling to walk. I paid $1295 plus $325 delivery charge for a *** pure breed retriever which the breeder claimed the dog was seen by a vet and was healthy. It was absolutely obvious that the puppy was not walking correctly and had a shorter tail. Found out the puppy's left rear paw had only 1 toe nail and its paw pad was fused together. As a result the puppy runs and walks like a 3 legged dog constantly favoring the rear left paw. My Vet recommended amputating the leg. I then took her for a 2nd opinion to the *** **** *** ******** ** ****** ***** ** and she was seen by one of their surgeons who said amputating is not necessary but that he also found that her left rear knee was popping in and out. As a result of his examination and findings his recommendation is for her to get knee surgery in the next 2 months at the cost of approx. $5700.00. Before I knew all of this information I had sent a letter directly to the breeder about my original findings and they refunded me $650.00. But now I am seeking a full refund along with the $325.00 delivery charge as well as someone to check on this breeder. The puppies original name was *****. The puppy was delivered to me on May 4, 2023. The breeder mentioned that the mom had been eating the tails on some of the puppies which would explain my puppies short tail. God knows how many puppies this breeder sold that were claimed to be healthy and clearly were not. Breeders names are ***** *** ***** ***** ************. I can provide Vet and surgeon findings if needed as well as charges thus far spent.
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    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Holly A

    5 stars

    11/14/2023

    Healthy puppies. Easy to navigate website with all the available puppies. Caring breeders. Family setting. Puppies clean and happy. Our vet said we’re going to have the best Golden Retriever!!

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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