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Find a Location

JD Byrider has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JD Byrider

      1328 7th St Parkersburg, WV 26101-4914

      BBB Accredited Business
    • JD Byrider

      1626 E Pike St Clarksburg, WV 26301-6011

      BBB Accredited Business
    • JD Byrider

      3129 Maccorkle Ave SW S Charleston, WV 25303-1415

      BBB Accredited Business
    • JD Byrider

      34 Sterling Dr Star City, WV 26505-5922

      BBB Accredited Business
    • JD Byrider

      6018 Us Route 60 E Barboursville, WV 25504-1029

      BBB Accredited Business

    Business ProfileforJD Byrider

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2004

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers used and pre-owned vehicles. 

    Business Details

    This is a multi-location business.

    Find a Location

    JD Byrider has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JD Byrider

        1328 7th St Parkersburg, WV 26101-4914

        BBB Accredited Business
      • JD Byrider

        1626 E Pike St Clarksburg, WV 26301-6011

        BBB Accredited Business
      • JD Byrider

        3129 Maccorkle Ave SW S Charleston, WV 25303-1415

        BBB Accredited Business
      • JD Byrider

        34 Sterling Dr Star City, WV 26505-5922

        BBB Accredited Business
      • JD Byrider

        6018 Us Route 60 E Barboursville, WV 25504-1029

        BBB Accredited Business
      Location of This Business
      1328 7th St, Parkersburg, WV 26101-4914
      BBB File Opened:
      2/14/2002
      Years in Business:
      22
      Business Started:
      2/1/2002
      Business Started Locally:
      4/1/2003
      Accredited Since:
      4/30/2004
      Licensing Information:
      • West Virginia DMV (Auto Dealer Licensed)

        5707 MacCorkle Avenue, SE, Charleston, WV 25317

        Phone 1-304-558-3900  Hearing Impaired 1-800-742-6991

        Toll-Free 1-800-642-9066 (WV Residents Only)


      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Byrider
      • CNAC
      Hours of Operation

      Primary

      M:
      10:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Mark Morris, Vice President
      Contact Information

      Principal

      • Mr. Mark Morris, Vice President

      Customer Contact

      • Mr. Mark Morris, Vice President
      Additional Contact Information

      Fax Numbers

      • (304) 420-0374
        Primary Fax
      • (740) 699-2884
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a 2012 ***** ******** on 10/16/2021 from JD Byrider with a 3 yr 36000 mile warranty. At that time, the vehicle had 117185 miles. The ****** report showed several service calls all of which were routine service/maintenance, with exception of accident damage in June 2017 (front left damage reported). It was sold as inspected and sound. Since April 2022, it has had over 10 repair calls, 4 of which required being towed in to the shop. In 2023, the transmission was replaced, the shortly after the engine was replaced. Since the engine replacement (Dec 2023), I have already had to return the vehicle to the service department to be "reprogrammed" (Jan 2024). The day I went to pick it up, the vehicle would not start and had to remain overnight for evaluation. The following day, I was told the battery had to be recharged as it had died (this is the 3rd battery that has been in the car since purchase). I picked the vehicle up mid/late Jan 2024 and it was driving fine, until last night when I started it and it the check engine light had come on and the whole front end has a shake like the engine is about to fallout. In addition, the radio seems to have a short--skipping from radio to CD to Aux randomly, and the front passenger window randomly will not respond when trying to roll it up or down. It will likely be towed in for service again today or tomorrow. During the last service call I inquired about trading for a different vehicle and was informed I owe to high of a balance and they would not be able to assist. As of today 2/6/24 I own approximately $8700. I am also very close to the 36000 mile warranty expiring. I am fearful of driving the vehicle as I never know when it will break down, or how severe an issue it will be--will I be stranded somewhere? Have to have it towed yet again?? To make things worse, their finance company, ****, is charging an extremely high APR and has told me (not so nicely) that there is no grace period on payments.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gary C

      1 star

      04/28/2023

      They are the most underhanded, deceitful, misleading used car dealership I've ever dealt with. From their sales people to their finance company, and their service department is even worse. I wouldn't recommend them to my worse enemy. So just be warned if you're looking to purchase a car my best advice to everyone is to pass them by.

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

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