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          Find a Location

          Premier Chevrolet Buick GMC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Premier Chevrolet Buick GMC

              5392 University Town Centre Dr Morgantown, WV 26501-2470

              BBB Accredited Business

            • Premier Chevrolet Buick GMC

              6030 University Town Centre Dr Morgantown, WV 26501-2421

              BBB Accredited Business

            Business ProfilePremier Chevrolet Buick GMC

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            5392 University Town Centre Dr

            Morgantown, WV 26501-2470

            Visit Website
            Email this Business
            (304) 292-9446

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/8/2004

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This location offers Pontiac, Buick and GMC model vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Premier Chevrolet Buick GMC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Premier Chevrolet Buick GMC

                5392 University Town Centre Dr Morgantown, WV 26501-2470

                BBB Accredited Business

              • Premier Chevrolet Buick GMC

                6030 University Town Centre Dr Morgantown, WV 26501-2421

                BBB Accredited Business
              Location of This Business
              5392 University Town Centre Dr, Morgantown, WV 26501-2470
              Email this Business
              BBB File Opened:
              3/31/2004
              Years in Business:
              20
              Business Started:
              3/1/2004
              Business Started Locally:
              3/1/2009
              Business Incorporated:
              12/1/2006
              Accredited Since:
              12/8/2004
              Licensing Information:
              • WV Department of Transportation 
                Paul A. Mattox, Jr., P.E.
                Phone (304)558-0444
                Fax (304)558-1004
                Email [email protected] 
                Building 5
                1900 Kanawha Blvd E
                Charleston, WV 25305 
              Type of Entity:
              Corporation
              Alternate Business Name
              • Premier Chevrolet
              • Buick Pontiac GMC of Morgantown Inc.
              Business Management
              • Mr. John Cognac, Owner
              • Mr. Andrew Cognac, Controller
              Contact Information

              Principal

              • Mr. John Cognac, Owner
              Additional Contact Information

              Fax Numbers

              • (304) 296-5507
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/05/2022

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I bought a car in the beginning of October 2021. Two weeks after buying the car the check engine light went on and wouldn’t drive. Ever since, I have had issues with the car shaking tremendously, oil leaking, spark plugs, coils, and sensors needed replaced. In May 2022 it had shut off on me while driving and the breaks went out. Luckily no one was hurt, but I immediately made another appointment to get it looked at. Premier GMC wouldn’t get me in for 3 months even after hearing what had happened. I fought with them for days before they got me in. They said they don’t know what they’re doing with my type of car so they sent me to someone else to have it looked at. The place we went to couldn’t do anything so GMC towed it to their dealership and has had it for over two months now. They are refusing to give me a rental or help pay for one and are wanting me to pay almost $2000 to get it fixed. I have not even had this car for a year and they won’t even give it back so I can take it somewhere else.
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              Read 3 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jason P

              08/05/2022

              Wife and I built a Tahoe, have paperwork with our name and order number on it. The sales manager new me from buying a truck 9 months ago. When I offered the $2000 holding check, he said "you don't need it, I know you and we're good, your name in on the order". When it came time to work out trade in value, I said first offer was insulting, you said we would get what we paid at min, and he admitted the offer was too low. When he asked me what I would like for it, I said, "you take a stab first". Never heard anything back and 2 weeks later when we called to see what was going on, we were told they sold the car to someone else. The car we built and have our name and order number on it. Now they are saying we didn't put the $2000 down so it wasn't reserved for us... and my text "you take a stab first" meant that we weren't interested. Unbelievable. I will never own another Chevy again.

              Premier Chevrolet Buick GMC Response

              08/17/2022

              The vehicle in question was a retail stock order meaning it was not ordered by a customer but for regular inventory. It was incoming and it met their criteria so we offered to put there name on it to give them first dibs. They said they were concerned about what they would get in trade for their vehicle and we answered "we will figure it out when it gets here, we will try to help." When the vehicle came in the customer was rude and disrespectful to multiple employees in person and through text ("thats f****** insulting" in a text) over their trade offer. We decided to not engage further and sold the car.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Canton Region & Greater West Virginia

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