Business ProfileforAutosport Plus LLC

I hired Autosport plus to install an aftermarket radio in my vehicle. copied and pasted email from 02-15-2022 I am extremely unhappy with this radio. * It lags very bad. the processor is slow on everything you do. * none of the automatic settings work. for example it does automatically adjust from day light to night mode. * back up camera is very slow to connect when the truck is put into reverse. * blue tooth does not disconnect, many times when shutting off the vehicle and exiting it will switch to the phone. * if I manually disconnect the Bluetooth it immediately reconnects itself, I literally have to power down the vehicle and then still wait for it to disconnect. It is EXTREMELY frustrating when it affects other devices, like my phone. * not all factory items work. * product does not perform all of the functions that the stock product performed. My expectation of purchasing an aftermarket product & installation is that item should work and perform better than the stock item, otherwise why replace the stock equipment? The cost of the wiring harness was extremely excessive. it is even worse when not all of the stock functions work. I cannot justify that amount of money for an item that isn't fully effective. Based on this email and our previous conversations it sounds as though you can refund the cost of the radio? However, we still have the issues with an excessive wiring harness that does not perform well, the inconvenience of scheduling to have more work done, & the time and hassle of dealing with the issues. When I came to pick up the vehicle I anticipated the product working & being better than the stock product. I later spent more money on a new product (per Tyler's recommendation). That item it still does not function correctly & poor workmanship still exist. After not receiving a call back for several days, i emailed again on 3-23. I got a response on 3-28 but no resolve. The issues still exist. poor workmanship and a faulty product!