March 2017

April 11, 2017

Fraud Prevention Month

March 1, 6 and 9: BBB kicked off National Fraud Prevention Month by releasing its annual Top 10 Scams list. BBB was mentioned in various news stories by CBC, the Calgary Herald, Lethbridge Living Magazine (online), Airdrie City View and the Rocky View Weekly.

Read the Lethbridge Living article here
Read the Calgary Herald story here
Read the CBC article here 
Read the Airdrie City View story here
Read the Rocky View Weekly article here



Westview Builders

March 6: CTV News reached out to BBB about a local home-builder (Westview Builders, a non-Accredited Business) who refused to return a refundable deposit to a consumer whose financing for the home fell through. The consumer had filed a complaint with our BBB, and took the business to court. At the time, the business had an “F” rating with BBB, but since the story aired, the business has reached out to BBB and is responding to complaints, resulting an A+ rating, with hopes of eventually becoming accredited. BBB closed the complaint as “assumed resolved,” as the consumer never indicated that their refund was received.

Watch the CTV story here


Scamtracker Risk Index Report

March 9: BBB’s Leah Brownridge was on Global Morning News live to talk about BBB’s first annual Scam Tracker Risk Index Report. The report was released by the BBB Marketplace Institute for Trust, and determines the level of risk associated with popular scams as well as identifies the most at-risk groups. Rather than relying on sheer volume (the amount of victims or amount of money lost to certain scams), BBB looks at a three-part formula including exposure, susceptibility and monetary loss to calculate the level of risk associated with different scams.

Watch the Global News segment here



How to Hire a Renovator

March 17:  The Calgary Real Estate Board reached out to BBB to talk about how to hire a trustworthy home renovator. From proper budgeting to reference-checking to detailed written contracts, BBB advises homeowners to do their homework before handing over their money.

Read the article here



Radon Testers - Door-to-door warning

March 31: BBB spoke to 660 News and Airdrie Air 106.1 FM about the possibility of risky radon testers making the rounds in neighbourhoods. With the University of Calgary releasing a study stating higher-than-normal levels of the potentially fatal radon gas present in Calgary and Southern Alberta homes, BBB put out a warning to homeowners who might find themselves answering an unexpected knock on the door from a phony home radon-testing company.
The story was also picked up by Discover Airdrie online and 630 CHED AM radio.

Read the Discover Airdrie story here
Read the 630 CHED story here