Your BBB is celebrating 60 years of trust in Southern Alberta and East Kootenay in 2014


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In 1949, the first mention of a BBB in Calgary appeared in an editorial of one of the daily newspapers. The burgeoning city was attracting business people and opportunists of all kinds and citizens began calling for an industry watch-dog to protect their post-war prosperity from scam artists and fraudsters. By 1954, the local Kiwanis Club and businessman John Rawlinson took the initiative and, in October of that year, the Province of Alberta officially incorporated them as a society. 

Cash from 118 charter applicants and additional funding through other like-minded individuals from organizations such as the Rotary Club raised the $8,000 to begin operations. Winnipeg’s BBB offered the services of its manager to help establish an office. In 1956, Calgary was officially incorporated as the newest branch of the Canadian BBB. In 2009 Calgary’s territory expanded to include the southern half of the province and the East Kootenay.

Today, your BBB represents nearly 4,000 accredited businesses and serves more than 1.5 million people in Southern Alberta and East Kootenay. We handle upwards of 5,000 consumer complaints a year and field well over a million inquiries online, over the phone and in person.

Meet some of our regions Key Staff.