240 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Michael O
2 stars16/04/2024
We dealt with Ecoline three years ago and were happy then. I ordered new doors and windows from them and am very disappointed now. Their new policy is that they won't begin work until they have the full payment, which, after this instance, I understand, as I would have withheld payment until our doors were correctly installed. With multiple issues, we have yet to be able to get the salesperson, the service department, or their scheduler to contact us.Review from Elizabeth M
4 stars27/03/2024
We had new doors installed in April 2023 and have now gone through a summer and a winter season. We are very happy with the doors as we have noticed a definite difference in the insulation quality. We stay cooler in summer and warmer in winter. My only disappointment was that they didn't leave our original trim for the inside of one door. I had planned to reinstall it as it was solid wood and so I had to go out and buy, measure, cut and install new material that isn't the quality that my original trim was. The door in question also required some difficult working of the wood because of how close it is to an inside wall, so the original trim would have come in really handy. I'm not sure why this happened as the trim for the front door was left with us so I was able to reuse it. Oh well, ****** learned, I should have paid closer attention to what was happening.Review from Dean H
5 stars05/03/2024
Great product. Had a door replaced. New door looks great, and is much more efficient.Ecoline Windows Calgary Response
13/03/2024
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.Review from Terry C
5 stars04/03/2024
Very professional from start to finish, the entire process was fantastic. Would highly recommend Ecoline WindowsEcoline Windows Calgary Response
13/03/2024
We're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.Review from Wes A
5 stars04/03/2024
Excellent and friendly Installers , excellent quality windows , prompt communication thanks ecoline windowsEcoline Windows Calgary Response
13/03/2024
Thank you for your positive review. We value the trust placed in our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.Review from Brad M
5 stars04/03/2024
I have just had my new windows and doors installed and could"t be happier with them. Right from the start the sales Rep was knowledgeable, well informed and courteous. The installation crew were polite, clean, and very fast, Overall my experience was extremely pleasant. I am very pleased I chose Ecoline widows and doors.Ecoline Windows Calgary Response
13/03/2024
We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.Review from Caitlyn G
5 stars02/03/2024
*******************, exceptional product, we are so happy with our windows from Ecoline! They are extremely professional, helpful, and installation was so quick and easy. We LOVE our new windows and are so grateful for the warmth in our home now.Ecoline Windows Calgary Response
13/03/2024
We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.Review from Glen K
5 stars29/02/2024
I have just ordered my second set of windows from Ecoline. I was impressed with the last set, I eventually decided to order a second set from them. So far so good! Their sales and technical advisory rep was ********* who works in Calgary's S.E. location. She was a jewel from day one! We found her to be punctual, well-informed, friendly and very patient. She was only happy if we were satisfied. When I think of *********, I think of the 3 c's. ********, *********** ********** She is very adept at understanding what different people prefer and freely goes the extra mile to ensure that everyone is on the same page. She's a credit to her profession and to her employer at ECOLINE Windows. Thank you, ****, and best of luck to you in your future endeavours. *****************.Ecoline Windows Calgary Response
13/03/2024
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.Review from Samantha S
5 stars27/02/2024
Starting from requesting a quote online to the installation Ecoline was incredibly easy to work with. We were quoted reasonable rates (for a whole house of windows!) and the staff we interacted with were always pleasant and open to our questions. They were happy to show how the measurements were taken, our options for framing and what would be more energy efficient for the Greener Homes ****** Window production was done pretty quickly and installation was booked for a whole day but only took half a day. We've had these windows for about a year now and have really noticed the difference with no moisture inside the home and sound reduction from outside. We loved the process for the windows so much we also got our blinds from them!Both sales representatives for the windows and blinds brought samples, were mindful of our budget, and listened to what we wanted when exploring style options. I highly recommend them if you are looking into window or blind replacement.Ecoline Windows Calgary Response
29/02/2024
Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers.Enjoy your new windows and please note we are always here if you need us. Thank you again.Review from Esteban D
5 stars24/02/2024
Being the first time I needed to change my windows, obviously I asked several companies to come and quote.All sales reps wanted me to sign the contract right on the spot, providing a basic hand written quote, without specifying the type of glass or any other information.What I liked about ********************* from Ecoline Windows, is that he brought his tablet, he entered all the measurements in the software, we went through all the specs to see which option was the best in order to get the highest amount from the governments grant.He also invited me to visit the showroom on a day and time of my convenience, before signing the contract so I will be convinced about their product.What I liked the most about ************, is that he was not only selling me the windows, which is the product that I needed, but he also talked about the service and the 25-year warranty so I will have a peace of mind.From all the sales reps that came before who tried to rush me to sign the contract on the spot, by not asking me to sign it before visiting the showroom, **** had already a sale right on his pocket.Thank you **** for guiding me through all the process! Couldnt be happier and relaxed knowing that I purchased the best windows in the market!If I could give you a 10-star review, you will get it!Ecoline Windows Calgary Response
29/02/2024
We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.
Customer Review Rating
Average of 240 Customer Reviews
Contact Information
151 10905 48 St SE
Calgary, AB T2C 1G8
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
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TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 4:00 PM |
SuSunday | Closed |
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