Customer ReviewsforTriton Security
8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from nichole v
5 stars06/01/2024
I was looking for a new Security system, so turned to my community ************** for recommendations. A couple friends whove been with Triton Security for years recommended them. I called around to several other security companies as well, to do my due diligence. With other companies, I was bounced around to different reps, I got different answers, different deals, and the pricing seemed dependent on who I was speaking with. Plus the high pressure sales was a turnoff. I ultimately came back to Triton Security and worked directly with ******** to determine the best security system for our familys needs. He came out to the house to do a free walk-through and made recommendations based on our home layout and existing equipment, which lowered our costs. He gave us options for the different systems and payment options available, but never pressured us. ******** let us take our time making our decision, and was always open to answering my questions. After the system was installed, we were walked through step by step in how to use it. The customer service and support has been great. Love that the call centre answers our calls quickly and efficiently. (I accidentally set off the panic button the other day, and even though I disarmed it immediately, Tritons call centre still called me to ensure I was safe.). Would definitely recommend Triton SecurityTriton Security Response
09/01/2024
******,
Thank you so much for your comments! We certainly appreciate it!
We work hard in making sure new and old clients can be helped, from technical support to service response to a simple question.
We do appreciate you taking the time to comment.
We thank you for taking the time to learn the system and asking questions. We are always around to help in the future.
Thank You for Your Business & Loyalty!
--- TRITON SECURITY MANAGEMENT.
Review from Audrey C
5 stars03/01/2024
We have used Triton security for 27 years and have always been very happy with them. Service has always been excellent!Triton Security Response
09/01/2024
Hello ******,
Thank you for your comments. We certainly appreciate it!
With all the options of services in today's world there is nothing more humbling than a client that has been loyal to our team.
It is always a pleasure to help you and asking for our advice in the security service world.
Our office really appreciates you taking the time to mention your experiences with the BBB.
THANK YOU!!!
Kind Thanks, TRITON SECURITY MANAGEMENT.
Review from Kelly Z
5 stars27/02/2023
After a break in to our residence, we were referred to Triton through work associates. From the first call to the install and even 3 years later, the immediate response and personal customer service is second to none. Their rates are absolutely competitive in the marketplace, however, it is refreshing to call and actually speak with a living person these days! We are more than completely satisfied with the team at Triton and would (and have) recommend their services to anyone looking for home or office security.Triton Security Response
28/02/2023
Thank you for your comments. Our office really appreciates it! Being locally Owned & Operated and working hard for our Alberta clients, its always a pleasure to read such wonderful comments. It makes our hard work well worth the efforts. Many Thanks, TRITON SECURITY MANAGEMENT TEAMReview from Wayne M
5 stars09/11/2022
We have had a Triton security system for 4 years, the system has been reliable and the service exceptional! **** has been out a few times when required and always managed to solve the issue. Recently we just received a doorbell camera and the install was proving tricky but **** stuck with it and got things up and running. Thank you for such great service!Triton Security Response
11/11/2022
Thank You, Thank you, Thank You!We are humbled to receive your comments!We hope you enjoy your new video doorbell.Review from Carol B
5 stars09/11/2022
I have been a Triton client for more than 12 years. I have always had fantastic customer service with ********************. They're very friendly, respectful and professional. They are quick respond, work hard and pay attention to detail. They're wonderful people.Triton Security Response
11/11/2022
Thank you very much for your nice comments!We certainly appreciate the "pat-on-the-back"Its clients like you that makes our hard work well worth-it!!Review from Jennifer P
5 stars08/01/2022
I was introduced to this company by referral 10 years ago and I am so happy that I was! They have been nothing but friendly and professional in all of my dealings with them. They offer flexible payment plans and have the best customer service! ******** is amazing to deal with! As an example, my alarm system was beeping at me one day and one call to ******** was all it took to get it fixed. He walked me through how to fix it and even pointed me to a video on their website. It saved me from paying for a service call that most other providers would have been happy to charge me! I'm now moving and thought I would see what's available... I got 3 quotes and Triton definitely won out both in cost and in service, specifically with regards to their honesty about what we actually need vs trying to sell me a ton of equipment!Triton Security Response
20/01/2022
Hello Miss. Phone,We thank you very much for the nice comments. It makes our days easier when we read notes like this. Thank you for the continued loyalty and we hope to serve you in the continued future. Please tell your friends, LOL.Thank you so much!Kind ***************************************** TEAMReview from Ali M
5 stars07/10/2021
I was referred to Triton by a friend who highly recommended them. They were very prompt and attentive to all the small details. The tech went above and beyond and even fixed the c*** that ***** Security left behind. Call Triton, you wont regret it.Triton Security Response
08/10/2021
Thank you for your comments and business, we certainly appreciate it!Being locally owned & operated we are here to serve Albertans in their security needs. We are happy that you are happy!Thank you so much!TRITON SECURITY MANAGEMENT TEAM.Review from Desmond D
5 stars08/06/2021
We have used the Triton security for the past few years. The product and customer service is top notch. The response times are quick and extremely friendly / helpful. I would highly recommend this company.Triton Security Response
09/06/2021
Hello Desmond,Thank you very much for your comments!As a local company we certainly value your local positive feedback. We certainly appreciate it!TRITON SECURITY MANAGEMENT TEAM
Customer Review Rating
Average of 8 Customer Reviews
Contact Information
6034 5 St SE
Calgary, AB T2H 1L4
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 10:30 AM - 2:00 PM |
SuSunday | Closed |
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