BBB Accredited Business Profile

A.R.O. Plumbing & Heating Inc.

A.R.O. Plumbing & Heating Inc.

(403) 236-0123

A.R.O. Plumbing & Heating Inc.

23 years in business
10B 416 Meridian Rd SE
Calgary, AB T2A 1X2
Additional Phone Numbers
  • (403) 203-0033
Additional Email Addresses
  • peter@napcan.ca
  • info@needaplumbercanada.ca
Additional Website Addresses
BBB File Opened: 01/01/1994
Business Started: 01/01/1994
Type of Entity
Corporation
Business Management
  • Jennifer Landry, Office Manager
Contact Information
  • Peter Landry, Owner
Business Category
  • Plumbers
Additional Information
  • Complaints have been received by the Bureau regarding pricing. The Bureau does not process or report complaints that may reflect buyer's remorse or pricing issues.We recommend getting at least three quotes for any plumbing or mechanical work in order...
  • Complaints have been received by the Bureau regarding pricing. The Bureau does not process or report complaints that may reflect buyer's remorse or pricing issues.We recommend getting at least three quotes for any plumbing or mechanical work in order to assess the average industry charge.
  • BBB contacted the business on June 10, 2015, as we have been receiving a number of complaints regarding no written quote being provided, and a delay in a technician arriving. BBB asked for a response by June 19, 2015. The company responded and addressed the issues and are working to improve their communication with consumers. Since working with the business, BBB has noticed a drop in the number of complaints received.

Alternate Business Names
  • Need-A-Plumber Canada
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

B+

Pattern of Complaints

BBB contacted the business on June 10, 2015, as we have been receiving a number of complaints regarding no written quote being provided, and a delay in a technician arriving. BBB asked for a response by June 19, 2015. The company responded and addressed the issues and are working to improve their communication with consumers. Since working with the business, BBB has noticed a drop in the number of complaints received.

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for A.R.O. Plumbing & Heating Inc. include:

  • 48 complaints filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

A.R.O. Plumbing & Heating Inc.

A.R.O. Plumbing & Heating Inc.

BBB ACCREDITED SINCE 10/07/2012

Customer Review Rating:

46%
50%

Composite Score: