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Find a Location

Calgary Professional Movers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCalgary Professional Movers

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 14/10/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    320 918 16 Ave NW, Calgary, AB T2M 0K3
    BBB File Opened:
    17/6/2014
    Years in Business:
    11
    Business Started:
    8/4/2013
    Business Started Locally:
    8/4/2013
    Business Incorporated:
    8/4/2013
    Accredited Since:
    14/10/2014
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:30 AM - 7:00 PM
    T:
    8:30 AM - 7:00 PM
    W:
    8:30 AM - 7:00 PM
    Th:
    8:30 AM - 7:00 PM
    F:
    8:30 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    10:00 AM - 3:00 PM
    Business Management
    • Charles Okafor, Owner
    Contact Information

    Principal

    • Charles Okafor, Owner

    Customer Contact

    • Charles Okafor, Owner

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    22/12/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    We hired Calgary Pro Movers to complete our move on Nov ** 2023. They were unable to complete our move as they didnt bring a large enough vehicle. We had to rent a ****** trailer to complete the move ourselves over the next couple of days. It took * trips for us to bring the rest of our things to our new home. Were lucky we had time before the new owners took possession and had time booked off work. Or we would have been in trouble.They also damaged quite a few of our belongings. Boxes were coming in the house upside down. They dropped quite a few, causing breakage to clay ******** and a bamboo cutlery tray. They dropped a dresser on the stairs and completely broke it. They picked up my wooden desk by the legs and snapped a leg off. They damaged our BBQ by trying to roll it into the truck and later into the garage, both times it hit the edge of the ramp resulting in it bending the metal. They also damaged the drywall leading to the basement trying to take the sofa downstairs. The dresser, ******** and BBQ are damaged beyond repair and need to be replaced. The desk is solid wood and Im getting an estimate to repair it now. As for the damage to the walls, we have not yet gotten an estimate, but there are large dents to the drywall and the repair work will be significant. I have reached out to the company multiple times and sent photos. They are no longer responding. Their website says they have insurance coverage to cover damage, but seem to be unwilling to work with us on this issue.The movers we had were inexperienced and rushed through our move. They ended up unloading a ton of items into our garage instead of bringing these into the house, so they could get to another job.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roland A

    5 stars

    03/06/2021

    We had a very heavy, unwieldy *** to move from the front to the back yard area and up six stairs from ground to deck level.Via internet, ******* was very courteous and efficient, providing us with a senior discount, estimate, and schedule for the job. We were delighted to receive a call six days ahead of schedule and within 20 minutes, 2 polite, efficient men arrived to complete job. We were thankful for their expertise.****** A

    Local BBB

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