This Business Is Not BBB Accredited

Nuvo Hotel Suites

Nuvo Hotel Suites

(403) 452-6789

Nuvo Hotel Suites

8 years in business
827 12 Ave SW
Calgary, AB T2R 0J1
Additional Phone Numbers
  • (866) 436-6568
  • (403) 999-7678
Additional Email Addresses
BBB File Opened: 18/05/2010
Business Started: 19/12/2008
Business Incorporated: 04/02/2011 in AB
Type of Entity
Business Management
  • James Cha, General Manager
  • Leanne Lotzer, Accounting Coordinator
  • Josh Malate, Owner/CEO
  • Peter Pelensky, Owner/Chairman
Contact Information
  • KD and Grace Cha, Owner
Additional Information
  • Reservations must be cancelled 24 hours in advance. If cancelled with less than 24 hours notice the charge of one room night plus tax will be applied to the credit card on file.
Products & Services
Nuvo Hotel Suites offers complimentary Wi-Fi, Telus Optic television, North American phone calls, and high-end bath products. All rooms are non-smoking, and feature full kitchens with ovens, coffee makers, cutlery, and cooking equipment.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.



Nuvo Hotel Suites is a 32 room, mid-rise boutique hotel located at 827 12 avenue SW in downtown Calgary. This European style all-suite hotel has each of its rooms individually decorated and furnished with its own unique art and style.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Nuvo Hotel Suites include:

  • Failure to respond to one complaint filed against business.
Mon: 08:00 AM to 12:00 AM
Tue: 08:00 AM to 12:00 AM
Wed: 08:00 AM to 12:00 AM
Thu: 08:00 AM to 12:00 AM
Fri: 08:00 AM to 12:00 AM
Sat: 09:00 AM to 10:00 PM
Sun: 09:00 AM to 10:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Nuvo Hotel Suites


Nuvo Hotel Suites

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