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          Shift Air Mechanical Ltd. has 1 locations, listed below.

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            Business ProfileforShift Air Mechanical Ltd.

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 16/12/2014

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            6/4/2010
            Years in Business:
            15
            Business Started:
            17/2/2009
            Business Incorporated:
            19/3/2009
            Accredited Since:
            16/12/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Brent McQuade, Owner
            Contact Information

            Principal

            • Brent McQuade, Owner

            Customer Contact

            • Brent McQuade, Owner
            Additional Contact Information

            Fax Numbers

            • (403) 455-0746
              Primary Fax

            Phone Numbers

            Website Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Shelley W

            1 star

            06/04/2022

            My husband and I had a furnace installed by shift air mechanical 9 years ago. It included a 10 year warranty on parts and service. We have had nothing but problems with the furnace since the day it was installed. It completely stops running every, single winter. The list of problems is too long to even type but the furnace has basically been rebuilt and it has leaked CO. The furnace *** have been a lemon but the warranty service that we have received from this company has been terrible. We have since found out the there was likely issues with the original installation that *** have caused so many problems and has cost us so much money. And yes, we have paid $$$ having to have the repair guys come out to fix it even though its under full warranty. Their after hours service that was advertised when we purchased this furnace is a joke. You will be lucky to get a response from the on call worker. And if youre lucky youll get a response from the owner of the company saying sorry man, I cant help you. We ended up having a new furnace installed by a different company 1 year short of our 10 year warranty being up on the furnace shift air installed. The best decision we made! Shop elsewhere! We do not recommend shift air!

            Shift Air Mechanical Ltd. Response

            28/09/2022

            To whom it may concern to responding to the above claim against Shift Air Mechanical. ********************* and his wife had a York YP9C modulating furnace installed in their SE residents. The unit was inspected from the *************** and passed no problem. The warranty that the above claim was a 1 year labor warranty from date of installation and a 10 years parts warranty that Shift Air registered for the customer. This is a standard practice by the company. The furnace has several warranty issues that were handled and the labor on almost all jobs excluding a heat exchanger replacement we covered if not entirely from Shift Air it was fairly billed. The heat exchanger on this furnace went 8 years into the furnaces life we offered a new furnace at cost plus labor for this client at this time they choose to replace the heat exchanger and pay the labor. We couldnt have tried harder to change there minds. Never the less we completed the job did the warranty and continued on. The next call that we had was ***** months later at 3:30 am on a -25 night. We attended site by 9:30 am the next day as the furnace had lit back up around 4:45 am. We spent 20 minutes on the phone with the client as well and tried to call another York dealer who is in that end of the city with no response. We also chatted with the client after the amazing review from above and sent a cheque for the amount of the service call that was completed. The after hours call centre had picked up the phone and we responded as best as we could. We are happy that we were able to pay back the money. Thanks.

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