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          Advanpro Furnace & Duct Cleaning has 1 locations, listed below.

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            Business ProfileforAdvanpro Furnace & Duct Cleaning

            Furnace Repair
            BBB accredited business

            Additional business information

            Additional Info:
            Advanpro Furnace & Duct Cleaning Ltd. cleans and repairs all types of furnaces and duct work in residential and commercial properties.
            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 24/10/2017

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            As the cold weather begins to set in make sure your home is going to be well heated and that you and your family are completely comfortable.

            Founded in 2007, Advanpro provides high-quality heating, cooling, furnace and duct cleaning services for Calgary-area residential and commercial customers.
            Rely on our complete furnace installation, tune up, and 24-hour repair services to keep your home warm all Winter long.
            Our air conditioner installation and A/C repair experts will help you stay cool and comfortable in the Summer too! 
            Ensure your home is safe, clean, and efficient with our furnace and duct cleaning services, including dryer vent cleaning and ductwork sanitizing. We also install humidifiers and air quality systems.

            Business Details

            BBB File Opened:
            20/9/2007
            Years in Business:
            16
            Business Started:
            26/4/2007
            Business Incorporated:
            18/8/2017
            Accredited Since:
            24/10/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours

            Service

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Rhys Evans, Owner
            Contact Information

            Principal

            • Rhys Evans, Owner

            Customer Contact

            • Rhys Evans, Owner
            Additional Contact Information

            Fax Numbers

            • (403) 206-7197
              Primary Fax

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Hello,We hired Advanpro to service our furnace and clean our fireplace. They called on the scheduled date of October ****, 2023 and asked if they could arrive early to do the service. I told them we are not home but allowed them to enter the house under the condition they clearly communicate when they arrive and leave and what they were doing. The workers arrived at our house at **:22 pm and left the house at **:39p.m which is a total of ** minutes spent at the property. They then proceeded to charge my credit card the full invoice for a full service even though it is impossible to fully service and clean the fireplace in ** minutes. I have been trying to obtain a refund for the furnace tune up but Advanpro has offered only **% or an agent to return and redo the job. We do not trust this company to redo the work since the first worker told us the furnace is in great condition and all he did was "run the numbers and they came back fine." I would like to see a refund of minimum **% of the invoice we paid for the tune up. It is not fair that we pay full price for a service that was not completed.
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            Customer Reviews

            0 Customer Reviews

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