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          Find a Location

          Brasso Nissan Ltd. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforBrasso Nissan Ltd.

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            4/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/11/1971

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            All-makes mechanical reoairs, All-makes Pre-owned Vehicles, New Nissan vehicles, Nissan Parts, Vehicle Cosmetic Detailing

            Business Details

            BBB File Opened:
            1/1/1971
            Years in Business:
            55
            Business Started:
            1/4/1969
            Business Incorporated:
            26/6/1969
            Accredited Since:
            1/11/1971
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Kirby Soon, Managing Partner
            • Dianne Degutis, Controller
            Contact Information

            Principal

            • Kirby Soon, Managing Partner

            Customer Contact

            • Kirby Soon, Managing Partner
            Additional Contact Information

            Fax Numbers

            • (403) 258-3460
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            18/10/2021

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            Sept. 22 I flew to *******, arrival time of 7:40pm, stayed at a airport hotel. Next morning at 10:am I was picked up, then met with **************** of Brasso Nissan ****** Manager] at 10:30am to complete the sale. [ ************** was my sales consultant] {** ************ *** ******* *** *** ****** ********] $38,000 + FEES = $38,903.25 [before any taxes] Purchased a 2019 Nissan ***************** PRO-4X Truck , 31,000Km, Vin # ***************** Carfax report stated no reported accidents. At no time, by Brasso, or any documentation, disclose an area of damage [the shadow of a previous decal over damaged area is visible]. Detailing removes all decals. Passenger, small door, below window, a oval area of hammered out damage is visible, and door rattles. I missed it, sales manager said sorry! Two estimates @ $600 & $800+. I'm not worried of door dings, or rock chips, this not acceptable, this is devaluating. Brasso should pay, and I was duped! I bought at a dealership hoping for a honest transaction.
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Carol B

            5 stars

            13/05/2023

            Having to buy a vehicle is stressful. Having to do so after your vehicle (that you loved) is written off in an accident makes it even more so. After doing some research I found a vehicle that I was interested in at Brasso Nissan and reached out via email to arrange for a test drive. I was impressed with ***********************, our sales consultant (extraordinaire) right from the start. I'll begin by saying that his communication skills are exceptional. He facilitated the test drive promptly and efficiently accommodating our availability, provided the knowledge we needed to make our decision and was empathic to our situation. He negotiated the sale fairly and honestly and I felt that he went to bat for ** while still providing profit to the dealership. After all it is a business and they cant stay in business by giving cars away. After taking delivery I reached out to ***** to provide feedback on some small details and was met with sincere apologies and solutions by both ***** and his Manager (***************), not defensive attitudes, excuses or dismissal (even though we are talking about a 5 year old vehicle). I continued to be impressed! The showroom at Brasso is clean and comfortable and each staff member that we encountered were professional, attentive and friendly. The icing on the cake was receiving a handwritten Thank You and welcome to the family card in the mail from the General Manager, ************************* inviting me to contact her with any comments or concerns. Such a nice touch.I truly look forward to continuing my relationship with Brasso Nissan on the service end of things and for any future vehicle purchases. I have no hesitation recommending this dealership and ***** in particular to friends, family or anyone who is doing their research (i.e.; reading reviews) and looking for a positive car buying experience. They are a class act! (P.S. Loving my Rogue!)

            Local BBB

            BBB Serving Southern Alberta and East Kootenay

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