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      Country
          Country

          Find a Location

          Cook Store Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforCook Store Inc.

            Online Retailer
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            3.58/5stars

            Average of 182 Customer Reviews

            Customer Complaints

            343 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            We carry a wide selection of brands and more for the Home Cook, Restauranteur, or Kitchen enthusiast.

            Business Details

            This is a multi-location business.

            Find a Location

            Cook Store Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              21/3/2016
              Years in Business:
              9
              Business Started:
              1/1/2015
              Business Started Locally:
              1/1/2015
              Business Incorporated:
              2/9/2015
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Business Management
              • Mr. Jim Laframboise, President
              Contact Information

              Principal

              • Mr. Jim Laframboise, President

              Customer Contact

              • Mr. Jim Laframboise, President
              • Ryan Lucier, Vice President

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              343 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/05/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              Purchased product and it was charged to my credit card right away. Emailed weeks later and the response was it was out of stock and should be here in 2 to 3 weeks. When I never received it I emailed again and got the same response. Finally emailed again but bounced back . never received the product or my $300. back

              Customer Reviews

              182 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stanita M

              17/03/2023

              I placed an order 2022-11-03. The amount was for $157.45. I have not received any information regarding my order. I do not have any email to indicate the order was ready, for shipping. This was to be for Christmas presents. I am out of this money, and that is dishonest to do this to others. They just took everyone's money.

              Local BBB

              BBB Serving Western Ontario

              BBB Reports On

              BBB reports on known marketplace practices.

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