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Find a Location

Highbridge Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHighbridge Construction

    General Contractor

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    2.78/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2651 St. Joseph Blvd, Orleans, ON K1C 1G4
    BBB File Opened:
    17/8/2015
    Business Started:
    15/1/2014
    Business Incorporated:
    15/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    50
    Alternate Business Name
    • ViloHam Trades Inc.
    • 8756970 Canada Inc.
    Business Management
    • Mr. Leam Hamilton, Owner
    • Mr. Patrick Violette, Partner
    • Mrs. Chantel Laidlaw, Operations Manager
    Contact Information

    Principal

    • Mr. Patrick Violette, Partner

    Customer Contact

    • Mrs. Chantel Laidlaw, Operations Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    This was a terrible experience. We first starated the quoting process in March of 2022. We agreed on the scope and price, and made a 10% deposit in May to hold our start date of June 20th with a 6-8 week schedule. June came and went with minimal communication. They only responded to our emails, never proactively notified us with updates. This went on for months as we were told another couple weeks all the way to October 4th when they finally started. They ended up subcontracting the entire job to another company and were just acting as the middle man. We were promised architects, interior designers, visits from the PM multiple times a week. The first PM we had cam maybe 3 times. There were no designers, we were just told to send **** ***** links and they would order. Every step of the construction seemed to go backwards and all the subs who came to work would say the same thing. The first PM was fired eventually, the second PM only lasted about 3 weeks before they were gone. We were constantly pushing them the entire project because there was no coordination or communication. We are now in week 16 of a 6-8 week schedule, we made our last progress payment on Feb 2, and they closed their doors on Friday the 3rd. They did not contact the clients. We only found out because none of the subs were paid and they came to our door Saturday morning looking for payment. We now have to hire another contractor and pay more money to complete this project. Very frustrated with this entire experience, but this final act of taking our money, not paying the subs, and closing their doors is the final straw. We were waiting till the end of our project to write our reviews and complaints so it didn't affect the performance on site. In some areas we didn't even get what we paid for. We wanted 36" wide doors, we got 30:, we wanted a black shower base, they gave us white. They were terrible from the get go.

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Connor B

    1 star

    10/02/2023

    This business was 'BBB accredited" and had stellar ****** reviews. This is a good ****** that both of these have no meaning.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

    BBB Reports On

    BBB reports on known marketplace practices.

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