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          Consolidated Credit Counseling Services of Canada Inc has 1 locations, listed below.

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            Business ProfileforConsolidated Credit Counseling Services of Canada Inc

            Credit and Debt Counseling
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.87/5stars

            Average of 31 Customer Reviews

            Customer Complaints

            16 complaints closed in last 3 years

            6 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 29/8/2008

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            18/8/2008
            Years in Business:
            18
            Business Started:
            22/11/2005
            Accredited Since:
            29/8/2008
            Type of Entity:
            Corporation
            Business Management
            • Mr. Jeff Schwartz, Executive Director
            Contact Information

            Principal

            • Mr. Jeff Schwartz, Executive Director

            Customer Contact

            • Mr. William Kalin, Secretary/Treasurer
            • Mr. Jeff Schwartz, Executive Director
            • Mr. Steven Graff, President & Chairman
            • Ms. Evita Awayan
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            14/12/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I was with consolidated credit for a couple years, paid a lump sum to have all my creditors paid out back in January 2023. I was informed all balances were paid and I was unenrolled from the service. I went to check my credit score and it says I have an open derogatory account with ****** ****. That account was one of the ones to be paid off. I’ve tried contacting them via email due to time of open hours. I’ve sent multiple emails with no response whatsoever. Did they actually pay out all my accounts? If so why do I have an open account still?
            Read More

            Customer Reviews

            31 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            chantal b

            11/03/2024

            **** ** **** * ***** *** *** ******* ** *****! They told me that they will contact my bank, so I will only need to pay them (to pay off my loan with the bank). On the first month, not only did they charged me way sooner that they told me they would, but I was also being charged from the bank. (No one can afford to pay the bank and the wooping 600$ a month toward the same loan, so with them and the back, I had to pay 1000$ a month). I called them saying they charged me way sooner than they told me, and that they said they would contact my bank, so that this very situation would not happen. They told me that it would take at least 2-3 months before they get in contact with my bank!? How can anyone, especially someone who ask for help financially, able to afford to pay 1000$ for 3 months until they finally contacted my bank, to get them to agree on the terms. All they told me, was "I know it will be a tough few months, but it will be worth it". Seriously? They put me in the negatives, I was not able to pay for my rent, and panicking on how I am going to be able to survive because of them. I felt I am dupped. They ****, they go after people who are already in financial stress and make it much worse than it already was. Here I am panicking, calling th cancel with them, from ***** to me, and charging me way before they should, all while trying to deal with my bank and explaining to my landlord what was going on, so I won't be homeless. I had to call them multiple times, to cancel "services" from them, and the get my money back. They only gave some of my money back. they gave me the 300$ but would not give me my 49$ because they called it a service fee. There was no service, the "service fee" was supposed to pay for them contacting and dealing with my bank, they never did, and yet they won't give my money back, from a service they never did. Every time I called, I felt like they kept making excuses and promises and they always brake. Don't ever go to them!

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