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          Van Masonry has 1 locations, listed below.

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            Business ProfileforVan Masonry

            Mason Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 23/6/2021

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Mason Contractors

            Business Details

            BBB File Opened:
            26/5/2017
            Years in Business:
            7
            Business Started:
            3/1/2017
            Business Started Locally:
            3/1/2017
            Date of New Ownership:
            3/1/2017
            Business Incorporated:
            3/1/2017
            Accredited Since:
            23/6/2021
            Type of Entity:
            Corporation
            Alternate Business Name
            • Mr. Chimney Repair
            • SupplyToBuild Industries Corp.
            Business Management
            • Damon Esposito, General Manager
            • Ali Zarei, Owner
            Contact Information

            Principal

            • Ali Zarei, Owner

            Customer Contact

            • Damon Esposito, General Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/12/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In December 2022, I put a service request for repairing my house chimney at BBB and received three responses from three company, including Van Masonry. As it is credited A+ by BBB and title itself your #1 Masonry Company on its website with all job insurance files, I chose the companys service. The worker started the work on January 23rd and finished on January 25th, 2023. I paid $15990 plus GST $799.50, total $16789.5 to Van Masonry by two personal checks( invoice #****-2023 and #****-2023). When the job was down, my wife and I were so happy and demonstrated our sincere appreciation to each worker. Unfortunately it made us a surprise that by accident we saw a rotten board at the bottom of the chimney with a hole had not been replaced or fixed at all in September this year. This means a big potential risk of moisture penetration and small animals or insects accessing the property at any time, even though we just spend a big budget on it. I contacted Van Masonry right away and emailed them the unprofessional job they did with the photo attached. At first beginning they responded me and said their workers will contact me to resolve the problem. But now they just ignored my email or phone call. So I believe I should file a complaint against this ********* business conduct and ********* BBB behavior to resolve my problem and also protect BBB consumer reliable platform reputation. Thanks!
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB serving Mainland British Columbia

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