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      Country
          Country

          Find a Location

          SoftwareKeep has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • SoftwareKeep

              1231 Pacific Blvd Vancouver, BC V6Z 0E2

              BBB Accredited Business
            • SoftwareKeep

              1591 McKenzie Way Point Roberts, WA 98281

            Business ProfileforSoftwareKeep

            Computer Software Developers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            2.68/5stars

            Average of 31 Customer Reviews

            Customer Complaints

            19 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 30/9/2016

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Softwarekeep is in the business of IT and with focus on taking a buisness to the next level with your IT infrastructure and programs.

             

            Business Details

            This is a multi-location business.

            Find a Location

            SoftwareKeep has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • SoftwareKeep

                1231 Pacific Blvd Vancouver, BC V6Z 0E2

                BBB Accredited Business
              • SoftwareKeep

                1591 McKenzie Way Point Roberts, WA 98281

              BBB File Opened:
              25/8/2016
              Years in Business:
              10
              Business Started:
              12/2/2014
              Business Incorporated:
              12/2/2014
              Accredited Since:
              30/9/2016
              Alternate Business Name
              • The Search People Enterprises Ltd.
              • Retail Me Not LLC (license)
              • SoftwareKeep Canada
              • Save on IT
              • Retail M Not Enterpises (license)
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mehtabji Teja, President/Director
              • Denis Zogovic, Manager of Operations
              Contact Information

              Principal

              • Mehtabji Teja, President/Director

              Customer Contact

              • Denis Zogovic, Manager of Operations
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              15/09/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On 08/29/2023 I went online to purchase ********* **** software. I thought I was on the ********* site as it looked authentic. After I purchased the software, the company sent me a code to allow downloading. When it didn't work, I participated in an online chat with a representative. The guy said that I had purchased software for a PC, not for *****. I didn't realize there were two versions. I asked to exchange it for the correct version for ***** because I own an *****. He said he could sell me the correct one for 20 percent off. I said no and asked to speak to his supervisor. The supervisor called me, and I explained the situation. He said the same as the other guy, so I said I would be contesting the charge with my credit card company. I have done that, and they supposedly are working on it. On the letter from my credit card, the company that billed them was called SOFTWARE_1985, but on my email from them they were called SoftwareKeep USA. The amount they charged my credit card was $57.39 and the Order Number is *********.
              Read More

              Customer Reviews

              31 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              john p

              13/09/2023

              I purchased a single Office app and I actually received the correct item along with the full Suite for an amazing price. Just make sure your computer meets the system requirements for the product and carefully follow the download instructions. Everything was legit and my apps were up and running in a matter of minutes.

              Local BBB

              BBB serving Mainland British Columbia

              BBB Reports On

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