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          Fraser Valley Junk Solutions has 1 locations, listed below.

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            Business ProfileforFraser Valley Junk Solutions

            Junk Removal
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 28/12/2018

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Fraser Valley Junk Solutions mantra is “Helping the Earth”. They work to recycle 30% of what they take away. All team members have had background checks.

            Business Details

            BBB File Opened:
            3/12/2018
            Years in Business:
            5
            Business Started:
            28/5/2018
            Business Started Locally:
            28/5/2018
            Business Incorporated:
            11/4/2020
            Accredited Since:
            28/12/2018
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 7:00 PM
            T:
            8:00 AM - 7:00 PM
            W:
            8:00 AM - 7:00 PM
            Th:
            8:00 AM - 7:00 PM
            F:
            8:00 AM - 7:00 PM
            Sa:
            8:00 AM - 7:00 PM
            Su:
            Closed
            Business Management
            • Samuel Niezen, Sole Proprietor
            Contact Information

            Principal

            • Samuel Niezen, Sole Proprietor

            Customer Contact

            • Samuel Niezen, Sole Proprietor
            Additional Contact Information

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            18/03/2022

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            I contacted (March 7) a bin rental company about a demo project I was doing on my basement. They replayed back with the costs and the maximum allowed day I could have the bin on my property without charge. The cost was higher than advertised on their website and the days were shorter, nonetheless I agreed to them. When they arrived(March 10), I wasn't home but my partner was. They dropped the bin and took her credited card details. They only asked her if we were going to add in any soil or gravel, and she no. Filled up the bin and contacted them to pick it up (March 13), which they did two days later. The next day (March 16) we were charged $475 extra on our bill. I contacted them immediately and they sent me a bill saying the charge was for non-premissable items; in this case it was drywall (date stamped made 2014, and asbestos free) and it was in the terms and conditions. I went through all the emails between us and through their website, there was no terms and conditions anywhere to be found. I mentioned to them I was not sent the terms and conditions nor were we told we couldn't add drywall when I specifically asked for my demo project. That's when they sent me the terms and conditions for the first time (March 16). Then they cut communication. I went through them and they only say I'm not allowed to add drywall made before 1991. We were never told we can't add drywall, we weren't sent the terms and conditions until after the fact, and all our drywall was made after 2014 with the date stamps clearly visible and undamaged. I have attached the Bill, Terms and Conditions, and screenshots of all the emails. I am more than happy to forward all emails if an email address is provided to me. Thank you for your time
            Read More

            Customer Reviews

            0 Customer Reviews

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