Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Alberta Truck and Auto Liquidators has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAlberta Truck and Auto Liquidators

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 16/9/1998

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Certified pre owned vehicles since 1985, No Fees, No Mandatory Programs, NO extra costs.  Price plus tax and Free Warranty.

    Business Details

    Location of This Business
    14211 Mark Messier Trail, Edmonton, AB T6V 1H4
    BBB File Opened:
    27/8/1998
    Years in Business:
    28
    Business Started:
    1/6/1995
    Accredited Since:
    16/9/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of B1013907 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC). The expiration date of this license is 31/10/2024.

    These agencies may include:

    Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

    303-9945 50 St

    Edmonton AB T6A 0L4

    780-4661140

    http://www.amvic.org

    Number of Employees:
    12
    Alternate Business Name
    • Ace Auto Sales Inc
    Business Management
    • Sean Krebs, General Manager
    Contact Information

    Principal

    • Sean Krebs, General Manager

    Customer Contact

    • Sean Krebs, General Manager
    Additional Contact Information

    Fax Numbers

    • (780) 451-1440
      Primary Fax
    • (780) 455-3698
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a used car for the company on August 8, 2023. At the time the car had 76,538km on if; this was extremely low for a 2013. The company gave me an AMVIC vehicle check (attached) and said the vehicle was a great vehicle. I noted that it states they replaced the timing chain; which struck me as odd because a chain you typically do not replace (normally you replace a 'timing belt'). **** (the *******) told me that they fixed the issue. After about 5 weeks, I noticed an engine "ticking noise"...and called ******* (the extended warranty co.) and they said that seems odd that you have less than 500km and are having a problem that was not fixed upon purchase. Nonetheless, I went to their recommended mechanic, that tried several things, including taking the car to a factory dealership. The factory dealership confirmed that the engine was irreparable and was that way for some time. The warranty mechanic was finally able to get a used engine with about 82,000Km on it and replaced the engine on March 8, 2024. I believe Alberta Truck and Auto knew of this engine damage (hence the timing belt replacement) and did not disclose it on the AMVIC inspection (attached). The warranty company paid $4,200.00 towards the replacement of the used engine and I had to pay the remining $2,229.15. I am looking for the $2,229.15 AND the cost of my Warranty fee back. The Warranty I purchased has feature that if it is not used with the 4 years, I would be able to renew for something like $250 for another 4 years, BUT if you use the warranty in the initial 4 yr, the renewal option is removed. Given I have had to use that warranty, I have also lost the renewal option for the future. Also please note the care is lightly used, there is currently only 79, 834km on it.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sascha L

    1 star

    01/05/2021

    Long story short, terrible and unprofessional staff from ****** ** ******** ** *******. Save yourself a lot of hassle and shop somewhere else.

    Alberta Truck and Auto Liquidators Response

    11/04/2023

    Long story short ***** blaming others for your neglect is not cool. Its not our fault you did not do an oil change until after 13 months which voided your warranty.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.