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            Customer ReviewsforAAA Heating and Plumbing

            Residential Air Conditioning Contractors
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            16 Customer Reviews

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            • Review from Drew A

              4 stars

              11/01/2024

              Shout out to ***** and ****** who came to our home the other night due to motor and blower issue of our furnace. Good job guys and keep doing what you are doing helping clients.**********
            • Review from Sarah K

              5 stars

              22/12/2023

              The *** team was very professional and friendly! Our furnace died on ** and needed to be replaced. *** made sure it got done as soon as possible. All the technicians were very thorough and made sure we understood everything that was happening with our broken furnace so we could make an informed decision on replacing it and also made sure we understood how our new furnace works. We are very happy with the service we received and *** will definitely be our first call when it comes to furnace, water heater, air conditioning, etc.
            • Review from TAIT J

              5 stars

              21/12/2023

              Truly positive experience. After contacting another company, being told it would take up to 8 weeks to get a part for my furnace in the winter and them suggesting I get them to replace the entire furnace for +$7k, then contacting other companies and being told they would not even check to see if they could get the part (I had the part #) until I paid them a service fee I called AAA. My call was picked up by someone who knew what they were doing, not a secretary. I was immediately told "text me a picture, I'm 99% sure I can get that fixed today". I was called back within 20 minutes, told he had the part on hand in his truck and could be there in a hour. Everything I was told was true, he showed up in a hour, got out of his truck part in hand, knew exactly what he was doing, didn't try to upsell and explained everything he was doing and why.I have multiple properties and HVAC repair has always been upsetting, frustrating and expensive. My experience with AAA was a breath of fresh air and it was great to find someone (AAA owner) who took pride in his work and understands that quality service is what makes you money in the long run, no upselling people when they are in a bind.I would highly recommend AAA over any other company I have used.
            • Review from Brendan D

              1 star

              22/11/2023

              This company (owner) did satisfactory service on our malfunctioning furnace. At the conclusion of service, owner stated our furnace system had a few issues not to code and did not have a permit pulled, mentioned possible insurance issues, the. offered to bring to code and pull permit. I trusted the advice and hired this person to do the work on a second visit. I was charged **** for this extra service. As I was looking through to see what work had actually been done, this person had painted seams on the pipes with primer and added strapping to a few already *************, perhaps 30 minutes work. At that time I also noticed the city permit clearly displayed on the furnace and its ducting. I asked why I had been charged for this when there is clearly already a permit - this person ghosted me, no response, no new permit after charging me ****. Two lessons learned: a) carefully scrutinize any contractor/tradespersons recommendations before agreeing or paying and b) never do business with *********** and cooling. Buyer beware.
            • Review from Randy S

              5 stars

              23/09/2023

              ******* quit working when went to fire up after summer, call AAA and **** came over promptly and said furnace need replacement. He was able to come next day and replace furnace. now cement has heat and will be warm for cold weather we know is coming. **** was very prompt and professional and did a great instal and cleaned up afterwards. thanks you. a satisfied customer.

              AAA Heating and Plumbing Response

              24/09/2023

              Thanks for the great review ??
            • Review from karen s

              1 star

              17/02/2023

              Called Wednesday for someone to come out to give us a quote, replumbing two full bathrooms, wash sink in the laundry room and to move a hot water tank. Was told they would come out Thursday between 1 to 3pm to give me a quote. I called the office Thursday 2:54 to see if someone was still coming. Office called back and couldn't get ahold of him, but left him a message to call me and rebook. It's now Friday 4:10 and still no call. Not a nice way to say they didn't want the job..... By the way the girl from the office was great, I would give her 5 stars. Going with someone who wants the work and won't waste my time.

              AAA Heating and Plumbing Response

              21/02/2023

              Customer was given a tentative time of Thursday between 1 to 3pm and was not given a confirmed time.
            • Review from David M

              5 stars

              31/01/2023

              Our furnace started to act up during the cold spell. The house was cooling fast and they were able to send someone that day. **** provided great service. Thanks!

              AAA Heating and Plumbing Response

              24/09/2023

              Thanks for the great review ??
            • Review from Theresa S

              5 stars

              24/11/2022

              Had a hot water tank quit working a day or so ago. Started phoning around to different plumbing and hearting companies to get a quote for a new water heater. Had one company come and gave a very high quote and also felt as though they were pressuring me. Also that same company seemed to be saying they were the best around. May be so but i found a company that gave a quote, stuck to it and did a fantastic job. AAA Plumbing and Heating did the job, were efficient and able to provide services the very next day so there was no long wait for needed hot water. Much praise and thanks for a job well done and future plumbing needs will go their way.

              AAA Heating and Plumbing Response

              24/09/2023

              Thanks for the great review ??
            • Review from Sean G

              5 stars

              03/11/2022

              **** and his crew were great to deal, and top notch customer service. We had our 44 year old furnace and old water heater replaced with a ****** hi-efficiency furnace, B/W water heater, AprilAire humidifier, and added a ****** A/C Unit. They also rearranged the furnace and water tank configuration for easier routine maintenance, and gain some bonus space in the utility/laundry room. Good job guys!

              AAA Heating and Plumbing Response

              24/09/2023

              Thanks for the great review ??
            • Review from Leigh F

              5 stars

              21/10/2022

              Great company. **** was very clean and professional. Provided late evening service to change a leaking water tank. Excellent service. Thanks ****.

              AAA Heating and Plumbing Response

              24/09/2023

              Thanks for the great review ??

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