Swing into the 2017 MLB Season with Trust

April 03, 2017

Marlborough, MA - Today is the mark of the 2017 season for the Boston Red Sox - opening at Fenway Park against the Pittsburgh Pirates around 2 P.M. this afternoon. This is a joyous day in New England, and for New England residents especially.

While tickets for opening day are scarce, fans will be scrambling to get their hands on tickets for the rest of the season; but with tickets, comes scammers.

“Opening day is the official start of the 2017 season, and fans will be anxious to score tickets to the most popular games of the season,” says Paula Fleming, spokesperson for the local BBB. “BBB is warning consumers to not let the excitement of the game blind you from a too-good-to-be-true ticket scam.”

The Boston Red Sox are near and dear to our local BBB’s heart, serving as a proud Accredited Business and Community Patron since 2002. Better Business Bureau Serving Eastern MA, ME, RI, & VT (BBB) is celebrating with the Boston community and reminding fans to purchase tickets with caution this season to avoid scams.

Start your search with trust. Know the name, address and phone number of the business you are considering making a purchase from. Check out the business at bbb.org to make sure that it is legitimate.

Don’t show up empty-handed. Ticket scalpers’ prime targets are desperate fans looking to find last-minute seats. If you deal with these fraudsters, you could end up with extremely overpriced tickets, or even fakes.

Deal with a licensed broker. If you’re not buying tickets directly from the team or stadium, make sure you’re dealing with a member of the National Association of Ticket Brokers. NATB has a 200 percent guarantee on tickets that don’t arrive in time for your game—a promise unlicensed sellers may not be able to offer.

Be sure to get the details in writing. This includes the price of the tickets, location of the seats, cancellation policies and any other important information.

Use a credit card or PayPal. When making a purchase online, stay clear of wiring money or using a debit card as the charges are more secure and easiest to dispute if a problem arises.

When buying tickets online, ask for a picture of the tickets. Verify your tickets using the venue’s seating chart. Get the seller’s real name and contact information.

If you think you’ve purchased a counterfeit ticket, immediately report it to the NATB’s hotline at 630-510-4594 and file a complaint with BBB at bbb.org.

For the complete 2017 calendar for the Boston Red Sox, visit: http://m.redsox.mlb.com/schedule/month/2017/05. Follow them on Twitter to stay up-to-date on Red Sox news and events!

For more information you can trust, visit us at bbb.org.

ABOUT BBB:  For more than 100 years, Better Business Bureau has been helping people find businesses and brands they can trust. In 2016, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses, all available for free at bbb.org 

The Council of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico, as well as home to its national and international programs on dispute resolution, advertising review, and industry self-regulation. BBB Serving Eastern Massachusetts, Maine, Rhode Island and Vermont was founded in 1920.
Paula Fleming is Chief Marketing & Sales Officer for Better Business Bureau Serving Eastern MA, ME, RI & VT.  Find Paula on Google+.