The Ransomware Attack: What You Need to Know to Protect Yourself

May 17, 2017

Marlborough, MA - Scammers don’t just target consumers; in some cases, an entire business can fall victim to a scam. Ransomware, a now worldwide scam that came to large last Friday, hacks an entire business’s network through a computer virus and demands payment for access.

The Council of Better Business Bureaus (CBBB) describes a typical scam of this sort as the victim clicking on an infected advertisement, link or email attachment that is followed by a pop-up. The message on the screen states that all the files on the office’s computers have been encrypted, “making them useless unless you have a key to decode them.”

The problem with these ransom-inspired viruses is that the people behind the viruses demand payments in Bitcoin, so the payment works like cash and can’t be traced.

“Ransomware will continue to be a real problem for businesses this year,” said Paula Fleming, Chief Marketing & Sales Officer for the local BBB. “I have spoken with many businesses in the past that got hit with ransomware and their entire office’s computer network was frozen.”

According to CBBB, the scam unleashed last Friday infected an estimated 75,000 computers in 99 countries.

Visit for the official suggestions from Better Business Bureau and the National Cyber Security Alliance on how businesses can enhance their security to prevent ransomware attacks if they are to reemerge in the future.


ABOUT BBB:  For more than 100 years, Better Business Bureau has been helping people find businesses and brands they can trust. In 2016, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses, all available for free at 

The Council of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico, as well as home to its national and international programs on dispute resolution, advertising review, and industry self-regulation. BBB Serving Eastern Massachusetts, Maine, Rhode Island and Vermont was founded in 1920.
Paula Fleming is Chief Marketing & Sales Officer for Better Business Bureau Serving Eastern MA, ME, RI & VT.  Find Paula on Google+.