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Educational Consumer Tips

Television - Cable, CATV, & Satellite

Author: Rachel Gelb
Category: Service

There are a variety of channels, premium movies, sports packages, and different speeds of Internet, making it difficult to decide which packages will give you the most for your money while providing all the services you need. Use these tips from BBB as a guide when choosing a cable provider.

Tips for Choosing A Cable Provider:

Ask Around.  Find out which companies will be able to service your home as not all cable providers offer services in your area. Ask friends, family members, and neighbors who live close by for recommendations. Check out different cable and Internet providers at to make sure they are in good standing.

Determine the Services You Need.  Ask yourself which services best fit the needs of your household. Determine what TV channels are a must have, if you are interested in premium movies, and if you are going to follow certain sports teams. These choices will help you decide what tier package is best for you and your family. This can help save money in the long run since you will be paying for a package with services that you know you will use.

Consider Bundling.  Since cable providers also offer Internet and phone services, consider bundling to get a better rate. Many businesses offer great deals when you purchase multiple services. Before committing to a bundle of services, be sure to check the cancellation policy of your previous Internet and phone provider.

Compare Offers.  Research different cable providers to compare prices and packages. Some businesses will often offer a deal if you purchase your package online. Be sure to look beyond the presented price, some businesses may not display all of their fees. When comparing prices look at the price for installation, DVR’s, receiver boxes, and other equipment along with the actual package price.

Read the Contract Carefully.  Whether you are buying your services during a promotion or not, it’s important to read the fine print of your contract before purchasing. Be sure you understand how much you will be paying after the promotional period ends and after one, two, or three years of having the service. Find out how long your contract is and what the penalty is for early cancellation.

About the Author: Rachel Gelb is Communications and Marketing Manager for BBB serving Eastern Massachusetts, Maine, Rhode Island and Vermont. Find Rachel on Google +.

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