Question Submitted 2/7/2014
I HAVE SOLAR CONTRACT AND IT WAS i-PAD SIGNED BEFORE I SEEN CONTRACT . T I PUT MY INITIALS AND SIGNATURE ON A BLANK SCREEN ,NOT KNOWING WHAT IT WAS FOR . THEN THEY USED IT SIGN THE CONTRACT , 3-5 DAYS LATER I WAS BROUGHT THE CONTRACT . IS THIS VALID?
BBB's Answer:
I would ask for a copy of the contract to see what the terms are. You can always check with your State Attorney General's office for questions on the legality of the contract.
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Question Submitted 2/25/2014
A year ago I set up a monthly monitoring service for my security system (one I own outright and already have installed)--every time I spoke with a company rep (both on the phone and in person at my home) I asked for monthly monitoring services and agreed to pay full price. Not once did they ever mention me agreeing to any contract term. Now I am trying to cancel and I am told I am committed to a 3-year contract and have to buy my way out of the contract. Looking at the contract, sure enough in small writing it says I committed to 36 payments terms (a term being one month). This was never even alluded to on the front end, and though I am definitely at fault for not critically studying the contract, I feel they are also at fault for misrepresenting the service I was getting. Is there significant legal precedence to getting out of a contract in this situation?
BBB's Answer:
Unfortunately I believe that you are bound by the contract. However I would check with your state Attorney General's Office to check on this.
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Question Submitted 3/6/2014
Hi, I have paid a deposit for my wedding event but have not read or signed any terms and conditions, I now need to cancel the event and require my full deposit refunded. The venue said that they cannot do this as per their terms and conditions which are also on their website (I didn't know about), as I have not signed anything or agreed to anything can I legally get my money back?
BBB's Answer:
Without knowing the business and the transaction details it is hard for me to say. If the venue stated that a non-refundable deposit is required for the event then probably not. If you are sure that you are not bound by any terms for the deposit you can always file a complaint on bbb.org for assistance with the refund.
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Question Submitted 3/8/2014
My husband and I spoke to a man that has a house for rent-to-own. My husband and him discussed the terms, and then we were to come back after the contract was wrote up and sign it. When we read over the contract, it was not what had been discussed. So we didn't sign it. The landlord didn't show up, and we tried to call him. But no answer. In the contract that we did not sign, it states that our $2000 deposit is not refundable.
So am I able to get my money back since we did not sign the contract? Or does that stick no matter?
BBB's Answer:
I would contact your local Attorney General's office and ask them for assistance with this question.
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