Terms of Use



Inbound Links:

CBBB and BBB welcome the opportunity for third parties to link to the following websites, so long as the links are used in accordance with the terms and conditions of this Policy:

  • bbb.org/council
  • give.org
  • asrcreviews.org
  • bbb.org/boston

Terms and Conditions

Third parties may link to our home page, publications, educational or consumer information, business reviews, charity reports and/ or to other website information so long as the link:

(a) is not in any way misleading;

(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products, services or membership;

(c)  appears without the use of any confusingly similar logo or border around the content;

(d)  correctly uses the name “Better Business Bureau”, “BBB”, “BBB Wise Giving Alliance”, “Advertising Self-Regulatory Council” or “Council of Better Business Bureaus”;

(e) uses the uniform resource locator (“URL”) being linked to or any other description of the CBBB or BBB website or material being linked to that makes sense within the context and format of content on the linking party’s site; and

(f) does not reflect unfavorably on the CBBB or BBB (organizations representing inherently suspect types of businesses, such as work-at-home opportunities are considered unfavorable and shall not be allowed to link).

The BBB Accredited Business and BBB Accredited  Charity Seals (the “Seals”) are designed to provide BBB Accredited Businesses and Charities with links from their web pages, and those where they advertise, to their BBB Business Review.  Such linking is under license and approval by CBBB and BBB.   Non-accredited businesses are strictly prohibited from using the Seals to link to their BBB Business Review.  To obtain information about how to become an Accredited Business, please visit us online at http://www.bbb.org

No use of the BBB torch logo or other design mark of CBBB may be allowed for linking, absent a trademark license agreement between the parties and express permission from CBBB.


Your Content:
There are places on our site where your comments or other information you provide to BBB may be made available to the public.  As noted in our submission rules, we expect that you will honor the intellectual property rights of others in your submission.  Copyright owners or agents that believe submissions are violative of their rights may provide BBB notice of this as set forth in Paragraph 9 of our submission rules.

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability: 
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Web site. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights: 
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Outbound Links:

From time to time, BBB may, with permission from the site owner, decide to link to websites that we determine may be of interest to our visitors. These websites may offer educational, governmental or other resources or may be owned or controlled by other third parties.

BBB is not responsible for the content of any linked site, any link(s) contained in any linked site, or any changes or updates to the information contained in such sites. We provide links to third party sites only as a convenience and the inclusion of any such link on our site does not imply our endorsement of either the site, the organization operating such site, or any products or services of that organization. A visit to any site or page from our website via any such link is done entirely at your own risk.

We strongly recommend reading any Standard Terms and Conditions, Privacy Policy, Disclaimers or other notifications that may be found on any such third party websites. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with the use of, or reliance on, any content, goods or services available on any other site.

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.