BBB Accredited Business Profile

Direct Auto Mall

Direct Auto Mall

Direct Auto Mall

18 years in business
154 Waverly St
Framingham, MA 01702-7133
Fax Numbers
  • (508) 620-7979
Additional Phone Numbers
  • (888) 692-2931
  • (877) 302-9664
BBB File Opened: 03/31/2006
Business Started: 01/01/1999
Business Incorporated: 01/01/2000 in MA
Type of Entity
Corporation
Business Management
  • Mr. Marcio Vasconcelos, President
Business Category
  • Used Car Dealers
  • Tire Dealers
  • Auto Diagnosis
  • Auto Service
  • Auto Services

Additional Information
  • BBB recently performed an industry review on used car dealers.  BBB requested that the business respond to the following questions: Do you require a deposit for all vehicle sales? If so, please provide your refund policy. Do you provide a warr...
  • BBB recently performed an industry review on used car dealers.  BBB requested that the business respond to the following questions:

    Do you require a deposit for all vehicle sales? If so, please provide your refund policy.

    Do you provide a warranty for your vehicles?

    BBB did receive a response from Direct Auto Mall.  The business indicated that it does not require a deposit for all vehicle sales; and the business has optional extended warranties available for purchase.

    Consumers with questions should contact the business directly.

Products & Services
Cars, SUV's, Trucks
Service Area
Massachusetts
Number of Employees: 
18
BBB accredited business

A+

Overview

Direct Auto Mall, Inc. offers pre-owned automobile sales, service and finance. Their website offers the ability to request a specific make and model vehicle and Direct Auto Mall, Inc. will search for the vehicle and contact the customer when the vehicle becomes available.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Customer Reviews  are not used in the calculation of the BBB Rating.

Business Profile

M: 8:00 AM-7:00 PM
T: 8:00 AM-7:00 PM
W: 8:00 AM-7:00 PM
Th: 8:00 AM-7:00 PM
F: 8:00 AM-7:00 PM
S: 9:00 AM-5:00 PM
Su: 11:00 AM-4:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Direct Auto Mall

Direct Auto Mall

BBB ACCREDITATION SINCE 03/31/2006

Customer Review Rating:

15%
85%

Composite Score: