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          Cooking Vacations International has 1 locations, listed below.

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            Business ProfileforCooking Vacations International

            Travel Agency

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cooking Vacations offers cooking vacation travel to Italy. The business was established in 1991. Ms. Lauren A. Birmingham is the Managing Director of the business and any questions or problems should be directed to her attention.

            Business Details

            BBB File Opened:
            10/17/2005
            Years in Business:
            33
            Business Started:
            1/1/1991
            Type of Entity:
            Corporation
            Number of Employees:
            1
            Alternate Business Name
            • Cooking Vacations
            Business Management
            • Ms. Lauren A. Birmingham, Managing Director
            Contact Information

            Principal

            • Ms. Lauren A. Birmingham, Managing Director

            Customer Contact

            • Ms. Lauren A. Birmingham, Managing Director
            Additional Contact Information

            Fax Numbers

            • (617) 247-4850
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/03/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Our trip to Italy was cancelled twice due to the COVID-19 pandemic. It was completely paid for and travel was to commence this month. Total cost for 4 adults was $16,550 not including airfare. The airline refunded all our non-refundable tickets. We purchased travel interruption insurance but they would not pay for our loss because it was a pandemic. They refunded our premium. The owner of Cooking Vacations, ****** ** **********, was stubbornly adamant that our contract said no refunds. She said she had to pay her vendors in Italy. But her vendors had no customers because Italy has been closed to tourism for more than a year. Her argument makes no sense. (Other travel plans for late September, 2020 were cancelled and all were refunded.) Ms. ********** is unreasonably withholding our money. My latest email to her asked 2 simple questions: do you really think we could travel any time in May, and are you in Chapter 7 bankruptcy? No response from her. Multiple emails/documents available.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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