Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Glamour Pools and Spa has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Glamour Pools and Spa

      2 Lisbon St Lisbon, ME 04250-6017

      BBB Accredited Business
    • Glamour Pools and Spa

      PO Box 27 Lisbon, ME 04250-0027

      BBB Accredited Business

    Business ProfileforGlamour Pools and Spa

    Pool Supplies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/21/2009

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Glamour Pools, Inc., doing business as Glamour Pool & Spa of Portland is a commercial and residential pool service that installs in ground and above ground pools, spas, hot tubs, saunas, steam baths and gazebos. They also sell patio furniture, pool toys, chemicals and supplies. Services include repairs, opening and closing pools, liner replacements and installation of water therapy pools in hospitals and fitness centers. They also design and install water park pools.

    Products & Services

    Pool and spas, Pool supplies, Patio furniture, Fencing, Retractable enclosures

    Business Details

    This is a multi-location business.

    Find a Location

    Glamour Pools and Spa has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Glamour Pools and Spa

        2 Lisbon St Lisbon, ME 04250-6017

        BBB Accredited Business
      • Glamour Pools and Spa

        PO Box 27 Lisbon, ME 04250-0027

        BBB Accredited Business
      Location of This Business
      2 Lisbon St, Lisbon, ME 04250-6017
      BBB File Opened:
      5/18/2001
      Years in Business:
      58
      Business Started:
      1/1/1966
      Business Incorporated:
      3/30/1970
      Accredited Since:
      5/21/2009
      Type of Entity:
      Corporation
      Number of Employees:
      8
      Alternate Business Name
      • Glamour Pools, Inc
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mrs. Irene Thibault, President
      • Mr. Jayson Thibault, Vice President
      Contact Information

      Principal

      • Mrs. Irene Thibault, President
      • Mr. Jayson Thibault, Vice President

      Customer Contact

      • Mr. Jayson Thibault, Vice President
      Additional Contact Information

      Fax Numbers

      • (207) 783-9107
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard D

      1 star

      06/21/2021

      After almost 30 years of doing business with Glamour Pools we are told they will no longer provide services to us.After many phone calls and repair expenses our repeated request for service in trying to get our pool (originally purchased and installed by Glamour Pools) up and running this year were met with contempt and indifference. All phone calls with ***** were filled with rants of how busy they were and how no one wanted to work. After many calls for service and assistance this was their solution. Today we received a call from ***** telling us that they will no longer be providing pool services to us after almost 30 years. When we asked why we were told it was Glamour Pools prerogative to do so. Is this how you choose to deal with us after all the business weve given you? Weve spent over $1,000.00 just this year trying to get the pool running. Instead of helping us you drop us with no legitimate reason. We have always paid our bills promptly so that is not the reason. Why are you treating long standing customers like this? I would like a reason other than because you choose to.******* *., *******, **

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.