BBB Accredited Business Profile

Gibraltar Pools Corp.

Gibraltar Pools Corp.

(800) 872-7946

Gibraltar Pools Corp.

32 years in business
435 Boston St
Topsfield, MA 01983-1218
Additional Phone Numbers
  • (978) 887-2424
Additional Email Addresses
  • gibraltarpools@usaswim.com
BBB File Opened: 02/27/1986
Business Started: 01/01/1985
Business Incorporated: 10/31/1985 in DE
Type of Entity
Corporation
Business Management
  • Mr. John Henshall, Service Manager
Business Category
  • Swimming Pool Contractors, Dealers, Design
  • Swimming Pool Equipment & Supplies
  • Swimming Pool Service & Repair
  • NAICS: All Other Specialty Trade Contractors
  • Spas & Hot Tubs - Dealers
  • Sauna Equipment & Supplies

Additional Information
  • The company states that every pool is covered by a comprehensive factory warranty.  The company states that they sell, install and service over 7,000 on-ground swimming pools throughout New England. 90% of their service issues are weather r...
  • The company states that every pool is covered by a comprehensive factory warranty.  The company states that they sell, install and service over 7,000 on-ground swimming pools throughout New England. 90% of their service issues are weather related, weather causing service issues and weather delaying service resolutions and new installations.

Service Area
MAINE, MASSACHUSETTS, NEW HAMPSHIRE, RHODE ISLAND, VERMONT, DUTCHESS COUNTY, NY
Number of Employees: 
45
BBB accredited business

A+

Overview

Gibraltar Pools Corp. is a professional management services company whose activities are related to the retail sale and installation of Gibraltar Pools, La-Z-Boy Therapeutic Hot Tubs and Therapeutic Swedish Home Saunas. The flagship product is the rectangular on ground pool sold exclusively by Gibraltar, which has been engineered with cybernated 7-inch steel girder construction technology, and is equipped with a triple-filtration cleaning system that makes daily vacuuming unnecessary. The company offers Free Backyard Surveys to determine the most suitable pool location and services all of New England & Eastern New York.  In addition, the company maintains a large retail showroom on Route One in Topsfield, MA which features the Exclusive New England Showcase Display of La-Z-Boy Therapeutic Hot Tubs as well as a complete array of pool and spa supplies.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Customer Reviews  are not used in the calculation of the BBB Rating.

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Gibraltar Pools Corp.

Gibraltar Pools Corp.

BBB ACCREDITED SINCE 02/27/1986

Customer Review Rating:

81%
19%

Composite Score: