This Business Is Not BBB Accredited

Long's Cycle

Long's Cycle

(781) 545-2398

Long's Cycle

37 years in business

185 Clapp Rd
Scituate, MA 02066-3001

Fax Numbers
  • (781) 545-7746
Additional Phone Numbers
  • (800) 737-6129
Additional Email Addresses
  • longscycle@longscycle.com
Additional Website Addresses
  • http://CyclingClothing.com
BBB File Opened: 03/21/2005
Business Started: 01/01/1979
Type of Entity
Sole Proprietorship
Business Management
  • Principal: Mr. Brian Long, Owner
Contact Information
  • Principal: Mr. Brian Long, Owner
Business Category
  • Sportswear - Retail
  • NAICS: Sporting Goods Stores
  • General Merchandise - Retail
  • Sporting Goods - Retail
  • Clothing - Retail
  • Internet Shopping

Products & Services
Cycling Shorts, Cycling Jerseys, Bike Shorts, Bike Jerseys, Cycling Socks, Bike Socks, Running Socks, Hiking Socks, Wool Socks, Wool Jerseys, Wool Shorts, Wool Tights, Cycling Tights, Bicycle Tights, Cycling Sunglasses, Bike Sunglasses, Bicycle Sunglasses
Alternate Business Names
  • LongsCycle.com
  • CyclingClothing.com
  • Long's Cycle Supply
Number of Employees: 
3
Refund & Exchange Policy: 
The business states if you need to exchange there is NO charge. They ask you to pay theshipping back to them (USPS 1st Class Mail best option) – we recommendtracking the package ($0.55), LongsCycle will cover the shipping backto you - exchanging for the same item(s).  With European sizing if theclothing is too small just check to see if we have your item in alarger size or you can switch to another item that has a larger size.Please include a method of payment for any difference in price. Allow2-3 weeks to process your return. Exchanges/Returns will be accepted 30days from the date of purchase. Returns received after 30 days willreceive Store Credit.International Orders will be charged Actual International shipping rates for exchange postage.

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Overview

Long's Cycle Supply provides cycling accessories and clothing throughout the country and internationally.  Products available include but, are not limited to: cycling apparel, cycling headgear, jerseys/ jackets, shorts & bibs, Coolmax socks/ booties, lights, sunglasses, name on a frame,  and accessories.  Gift Certificates are also available.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Long's Cycle include:

  • 4 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Long's Cycle

THIS BUSINESS IS NOT BBB ACCREDITED

Long's Cycle

Customer Review Rating:

Positive
88%
Neutral
4%
Negative
8%

Composite Score:

0 3