BBB Accredited Business Profile

Triathlete Sports, Inc.

Triathlete Sports, Inc.

(800) 635-0528

Triathlete Sports, Inc.

13 years in business
186 Exchange Street
Bangor, ME 04401-6508
Fax Numbers
  • (207) 990-2044
Additional Phone Numbers
  • (207) 990-2013
Additional Email Addresses
  • support@triathletesports.com
BBB File Opened: 07/21/2010
Business Started: 01/01/2004
Business Incorporated: 08/30/2004 in ME
Type of Entity
Corporation
Business Management
  • Mr. Ronald Lawson, General Manager
Business Category
  • Sporting Goods - Retail
  • NAICS: Sporting Goods Stores
  • Sportswear - Retail
  • Internet Shopping

Products & Services
Triathlon Clothing, Run Clothing, Bike Clothing, Swim Clothing, Bike Components, Run Gear, Swim Gear
Service Area
We service the following area(s): Bangor, ME, Glenburn, ME, Hermon, ME, Veazie, ME
Number of Employees: 
10
Methods of Payment
  • Check
Refund & Exchange Policy: 
Your satisfaction is our number one priority. For this reason Triathlete Sports has a 30-day return/exchange policy on most items. The following is a list of points that apply to all returns:

All items must be returned in unused condition with all packaging material and tags. Items that are returned in used condition will be returned at the customers expense. Please call us at
1-800-635-0528 if your product has a manufacturer defect for instructions on fixing the problem. Shoes may not be worn outside. Shoes that have been worn outside will not be accepted for return nor exchange.

Wetsuits may not be worn in the water and must have all tags and original packaging in order to be returned.

Returns will not be accepted after 30 days of the purchase date.

Shipping charges are not refundable.

The business states Nutritional, Food, and Supplement products may not be returned.
Under garments such as briefs, boxers, undershorts, underpants may not be returned for size exchange or refunds. Due to hygienic reasons we cannot restock these items.
SwimP3 Players, DVD's, VHS videos and audio CDs, may only be returned unopened. If defective, they may only be exchanged for the same title.
All items being sent out on an exchange to addresses within the continental United States will be sent via UPS Ground unless prior arrangements have been made.

Shipping fees on exchange items being sent to addresses outside of the continental United States are the responsibility of the customer. Please include your credit card information if you are exchanging from outside this area. Wheels, Bikes and Bike Shipping Containers will have a 10% restocking fee applied, if returned.

There will be no returns or exchanges allowed on Clearance Items. Clearance Items are clearly labeled in red at the top of the particular product page.

There will be no exchanges made on special ordered items. If an item that we do not normally carry is  ordered from the manufacturer, that item cannot be returned to us.

Occasionally we will offer a free promotional item with the purchase of another item. If the item that was paid for as part of the promotion is returned for a refund or exchange without the free promotional item, the actual retail cost of the promotional item will be deducted from  the amount of the refund.
BBB accredited business

A+

Overview

Triathlete Sports,Inc. carries sporting goods and apparel at their Bangor,Maine store for swimming,biking,running and triathalon, including shoes,gear,compression clothing, iron man,nordic skiing,Tour De France, books,videos and nutrition. They serve customers worldwide through their on-line shopping at the web-site.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 9:00 AM-5:30 PM
T: 9:00 AM-5:30 PM
W: 9:00 AM-5:30 PM
Th: 9:00 AM-5:30 PM
F: 9:00 AM-5:30 PM
S: Closed
Su: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Triathlete Sports, Inc.

Triathlete Sports, Inc.

BBB ACCREDITATION SINCE 08/26/2010

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