Customer ReviewsforNew England Clean Energy, Inc
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Greg S
5 stars02/26/2024
**** and his team did a great job with our residential solar project. The panels look clean with no ugly visible wires showing. We are happy with the work.New England Clean Energy, Inc Response
03/05/2024
We're delighted to hear that you're happy with our work on your residential solar project! Thank you for choosing New England Clean Energy. If you have any questions or need further assistance, please don't hesitate to reach out.Review from Susan C
5 stars10/24/2023
This has been a great company to work with. From start to finish, things were done quickly and very professionally.New England Clean Energy, Inc Response
10/30/2023
Thank you for this nice review! We're glad to hear you felt our company was a great one to work with! We hope your system continues to work well, and please let us know if anything changes!Review from Steve J
5 stars09/18/2023
Worked with the team for a 16kw system consisting of 2 ground arrays and panels mounted on an auxiliary building. It was far from a cookie cutter install and we had to do some iterating to land on a workable plan. Every member of the team was responsive, patient and reliable. The install team was very efficient, clean and a pleasure to interact with. The install itself is very clean and we are excited to flip the switch once the utility completes their part.New England Clean Energy, Inc Response
09/19/2023
Thank you for this kind review! We're glad to hear that our team was responsive, patient, and reliable throughout your 16kw system installation, which involved some iteration to ensure a workable plan. We strive to provide clean and efficient installations, and we're excited for you to soon experience the benefits of solar power!Review from Don S
5 stars09/06/2023
Reasonable price, kept us up to date during the process, aesthetically pleasing layout, maximized the available roof space, installed quickly, cleanly and professionally. And they're nice people!New England Clean Energy, Inc Response
09/08/2023
Thanks so much for this kind review! We are thrilled to hear that our team efficiently installed your solar array, ensuring a neat and clean installation. If you have any concerns or need further assistance, please don't hesitate to reach out!Review from Martine B
5 stars07/11/2023
Going solar had been on our mind for a long time and so we did quite a bid of legwork ahead of time. We considered a few local companies, but finally settled with NE Clean Energy and never regretted it. Their service has been outstanding in every way. All of our questions were always answered quickly and thoroughly. They took care of everything and got our system up and running in record time. All the people we got to interact with were super nice and caring. Even with a lot of grey and rainy days since the beginning of the spring, we have seen our electric bills drop drastically! And with the tax break, we expect to recover our initial investment even faster than anticipated. Great job NE Clean Energy and thank you.New England Clean Energy, Inc Response
07/12/2023
Thanks so much for this review. It makes us so happy to hear how your electric bill has dropped drastically! We hope your system continues to do well! And please let us know if anything ever changes.Review from Denny L
5 stars06/27/2023
All aspects of dealing with New England Clean Energy has been top notch professional done right. Installation was no exception. We are very pleased.New England Clean Energy, Inc Response
07/12/2023
Thanks so much for this review. Glad to hear you thought our crew was professional!Review from Julie G
5 stars06/15/2023
Had a great experience with NECE. They were the only company that actually sent a qualified person to review the project on site. The others wanted to do a video call or just quote by looking at our electric bill and ****** maps. That doesnt work with our house as it doesnt render correctly on ****** maps. Their follow-up emails kept ** informed. Much to our surprise, they came right after a snowstorm, cleaned off the roof and got it done. Install was completed in a timely manner. Also kudos to Eversource who came within a couple of days to swap out the meters.New England Clean Energy, Inc Response
07/12/2023
Thank you ***** for this review! We're glad to hear your experience with us went well!Review from Bobette c
5 stars02/23/2023
We started actively exploring/meeting with solar companies in August. We learned alot by what they were telling us and NOT telling us about solar......until we met with New England Clean Energy. They offered education more than we expected. They are based locally in Mass, train their own staff and their solar panels are made in US and US friendly countries. They were the last company we met with so were aware of conflicting info provided by other companies so we asked some hard questions. They gave us straight answers backing it up with facts.They were able to start our project in mid Fall and we have just turned on our system!....interviewing customers with other systems we expected the process to take alot longer so are extremely pleased with ****** expediency!New England Clean Energy, Inc Response
05/02/2023
Thank you so much *******! It's great to hear your system was installed quickly and if anything changes at all with your system you know where to call **!Review from Ken R
5 stars01/28/2023
Not sure about other reviews here -- doesn't match our experience. Our own experience has been outstandingly good.We bought our system from New England Clean Energy partly because they are well-rated (elsewhere). But the tipping point was seeing them mentioned in ******* videos where a number of homeowners talking about the general topic of solar say '...oh and by the way, we are really happy with New England Clean Energy.'Our system is located in *******, ** -- 10kV AC with a *** DC output of ~7.2kV -- 24 panels with individual inverters. We own the system and expect a dollar break-even of ~8 years (tax incentives help a lot). Where the system will likely last 25 years ...that's a lot of free electricity.There are many small steps to this process, and the company told us (accurately) that this would be a lengthy project. Installation of electric boxes, conduits, and meters takes a few hours. Installing the panels is a day or two. The rest is paperwork, permitting, inspections, and startup permissions -- and also for us, having our roof redone ahead of time and trees removed -- both long planned. The panels aren't particularly heavy, but it was time for a new roof, and adding solar was the impetus.The inverters and control electronics are made by Enphase (panels by an equally reputable manufacturer). Enphase provides a web service where we can monitor the performance of the system including each individual panel. We've had the system running since October -- around four months. Enough to see it making as much power as we expected.New England Clean Energy walked us through the installation of a reliable system that is doing the job, and we found them very communicative and helpful every step of the way.I strongly recommend this company.New England Clean Energy, Inc Response
01/31/2023
Thank you so much for this kind and detailed review! We're glad to see despite a hiccup we were still able to get the job done! We hope your system continues to shine and please let us know if anything changes.
Customer Review Rating
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