BBB Accredited Business Profile

New England Clean Energy

New England Clean Energy

(877) 886-8867

New England Clean Energy

11 years in business
43 Broad St
Ste A408
Hudson, MA 01749-2556
Fax Numbers
  • (866) 903-1651
Additional Phone Numbers
  • (978) 567-6527
Additional Email Addresses
  • info@newenglandcleanenergy.com
BBB File Opened: 11/30/2010
Business Started: 10/01/2006
Business Incorporated: 10/10/2006 in MA
Type of Entity
Corporation
Business Management
  • Mr. Mark Durrenberger, President
Business Category
  • Solar Energy Design
  • Electrician
  • Attic Fan
  • Battery Supplies
  • Solar Energy Product Services

Additional Information
  • BBB recently performed an industry review on the solar panel installation industry.  BBB requested that the business respond to the following questions: What purchase options does your business offer to consumers- purchase, lease, or power purc...
  • BBB recently performed an industry review on the solar panel installation industry.  BBB requested that the business respond to the following questions:

    What purchase options does your business offer to consumers- purchase, lease, or power purchase agreement (PPA)?  

    What is the length of the lease or PPA, if applicable?

    Is there a warranty provided to the consumer? 

    Does your business advertise projected savings for consumers?

    BBB did receive a response from New England Clean Energy.  The business indicated that it offers purchase, or purchase with a loan options; a variety of warranties are offered; the business does not advertise projected savings for consumers.

    Consumers with specific questions should contact the business directly.

Products & Services
Solar panels, Solar installation service, Solar electric systems, Solar attic fans, Solar repair and services , solar energy systems, solar PV systems, solar electricity system
Service Area
New Hampshire, Rhode Island and Massachusetts (Central, MetroWest, Merrimack Valley, Southeastern and Cape Cod).
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
30
Methods of Payment
  • Cash
  • Check
  • Cash
    Check
    Visa
    MasterCard
    Discover
Refund & Exchange Policy: 
The Business States: Solar electric systems are not "returnable" but all our work is backed up by extensive, industry-leading warranties, including 20 year warranties on our workmanship and your system's performance.
BBB accredited business

A+

Overview

New England Clean Energy designs, installs and services solar electric, solar storage, and battery systems, and provides solar-related services. The company has installed more than 1,000 solar energy systems for homeowners, businesses and nonprofit organizations in New Hampshire, Rhode Island and Massachusetts (Central, MetroWest, Merrimack Valley, Southeastern and Cape Cod). Headquartered in Hudson, Mass., the company also has an office in Pawtucket, R.I. and is opening an office in New Hampshire. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

New England Clean Energy

New England Clean Energy

BBB ACCREDITATION SINCE 11/30/2010

Customer Review Rating:

88%
12%
This business has no complaints filed

Composite Score: