BBB Accredited Business Profile

Care.com, Inc.

Care.com, Inc.

(877) 227-3115

Care.com, Inc.

10 years in business

77 4th Avenue
North Waltham, MA 02451-7559

Additional Email Addresses
  • careteam@care.com
Additional Website Addresses
  • http://pinterest.com/careatcare/
BBB File Opened: 10/31/2007
Business Started: 09/01/2006
Business Incorporated: 10/27/2006 in DE
Type of Entity
Corporation
Business Management
  • Principal: Ms. Janice Catalano, Member Care Senior Lead
Contact Information
  • Principal: Ms. Janice Catalano, Member Care Senior Lead
Business Category
  • Sitting Services
  • Pet Boarding & Kennels
  • Pet Sitting Services
  • NAICS: Employment Placement Agencies
  • Child Care Centers
  • Family Services

Alternate Business Names
  • Care.com
Number of Employees: 
600

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Overview

Care.com, Inc. is an online community of parents, friends and family members which provides information and referrals for care services for children, pets and elderly family members. They provide background checks, Mom-reviewed profiles and video interviews. Referral services include: child care, senior care, pet care and tutoring.

Care.com offers this information on:  How to Avoid Babysitting Scams.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Care.com, Inc. include:

  • 627 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

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Care.com, Inc.

Care.com, Inc.

BBB ACCREDITED SINCE 10/31/2007

Customer Review Rating:

Positive
57%
Neutral
2%
Negative
41%

Composite Score:

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