BBB Accredited Business Profile

Vision Retailing, Inc.

Vision Retailing, Inc.

(877) 818-4461

Vision Retailing, Inc.

13 years in business
100 Brickstone Square Suite 502
Andover, MA 01810-1428
Fax Numbers
  • (519) 831-0641
Additional Email Addresses
  • customerservice@shoeline.com
Additional Website Addresses
  • http://pinterest.com/shoeline/
BBB File Opened: 03/13/2008
Business Started: 06/01/2004
Business Incorporated: 06/15/2004 in NH
Type of Entity
Corporation
Business Management
  • Principal: Mr. Frank Malsbenden, Vice President
  • Principal: Mr. James Issler, President
Contact Information
  • Principal: Mr. Frank Malsbenden, Vice President
  • Principal: Mr. James Issler, President
Business Category
  • Shoes - Retail
  • NAICS: Shoe Stores
  • Internet Shopping

Products & Services
Men's shoes, Women's shoes, Kid's shoes
Alternate Business Names
  • Shoeline.com
Number of Employees: 
10
Methods of Payment
  • Visa
    MasterCard
    American Express
    Discover
    PayPal
Refund & Exchange Policy: 
The business states that their refund policy is as follows: Shoeline.com stands by our products. If you are unhappy with your order you may return your purchase within 30 days of shipment for a refund or exchange. Shoes must be in original(unworn) condition to be accepted for returns/exchange(unless defective). Beyond 30 days, our products are guaranteed for 1 year against defects and workmanship. Enclosed in every order is: Merchandise Return Form to be filled outReturn Label with instructions for either a return or an exchangeUPS Pre-Paid Return Sticker for your convenience. If you did not receive a Merchandise Return Form with your order, please print,fill out, and return this Return Form (Acrobat PDF) for your return/exchange. Straight returns are charged a fee of $5.95 if the UPS Pre-Paid Return Sticker provided is used.The cost of shipping an item back to Shoeline.com is always the responsibility of the customer.(Note: exceptions to this policy are made for defective items). No shipping charges will be applied to exchange orders. Please note that on all exchange requests you will be refunded for the item you return and then charged for the new item when it ships out to you. We will process your return/exchange 1-2 days after it is received at our warehouse. You will receive an email from us to confirm the receipt and processing of your return. Please allow 3-5 business days for the refund credit to appear on your credit card/bank account. If you have any questions, please call us at (877) 818 4461 or via email at customerservice@shoeline.com.

A+

Overview

Shoeline.com, also doing business as Vision Retailing, Inc. is a Shoes-Retail business. This company states it is an ecommerce site that sells footwear and footwear accessories to consumers over the internet.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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F: 8:00 AM-5:00 PM
S: Closed
Su: Closed


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Vision Retailing, Inc.

Vision Retailing, Inc.

BBB ACCREDITED SINCE 03/18/2009

Customer Review Rating:

Positive
43%
Neutral
0%
Negative
57%

Composite Score:

0 3
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