Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Keith & David Home Improvement has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforKeith & David Home Improvement

            Roofing Contractors

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Keith & David Home Improvement is a roofing contractor.  The business services include but are not limited to roofing, siding, window and door installation, new homes, custom homes, garages, additions, decks and more.

            Business Details

            BBB File Opened:
            9/16/2015
            Years in Business:
            19
            Business Started:
            3/1/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Partnership
            Number of Employees:
            5
            Alternate Business Name
            • Keith & David Homes
            Hours of Operation

            Primary

            M:
            12:00 AM - 11:59 PM
            Business Management
            • Mr. Keith Pedro, Owner
            Contact Information

            Principal

            • Mr. Keith Pedro, Owner

            Customer Contact

            • Mr. Keith Pedro, Owner

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/15/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I have engaged in a contract with ***** and ***** Home improvement to have a 24x24 garage built on June 18, 2021. I have paid everything he requested on time and today is 6-15-2002 and this project is still not complete. I have been deceived, lied to, misled, etc. I have a phone full of text messages that could write a book with excuses. I reluctantly gave him a $3000 check on April 13th after he ran out of money to complete the job. We agreed this would be complete on the following Friday April 22, 2022.(see attached text message). It has been almost 2 months later and it is still not complete and I have debris in my yard, staging attached to my garage, and tools and supplies in my garage. I have an open town permit that I would like closed and have been chasing him for weeks to complete this. It consists of 2 brackets that need to be installed (from what I'm being told by *****). I have a personal friend who is one of his sub-contractors that is working on this project that has verified that his phone is working 508-207-0497. He blew me off by saying this was out of service a couple weeks ago, but I know for a fact that this phone is working and he won't return my calls. I have also emailed him at his company email and still no response, *****and*****homeimp.com I have been mislead and lied to enough. I have given him numerous chances including extra money to complete this job. I can't get this promise that he gave me resolved. This has been a nuisance to my wife and kids. The work to be completed would take a solid day to complete. I have attached the list of things that are to be completed for the final inspection and payment. I am a manager of a family organization and I have never seen such bad business practices by a company. As of today 6-15-2022 I have my friend (his sub-contractor going directly to his house to get some answers. I refuse to go to his house and want a call or email back and have this job completed. I need you're help plz
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jesse W

            1 star

            10/17/2022

            I was promised my front and rear deck would be completed within a week. We are now going into week 8 and I still dont even have stairs installed. There has also been numerous no call no shows, in which he also doesnt answer calls or texts. I had to show up at his house/ workplace to inform him on the new week deadline. He showed up once, working on the 3 step stairs and still couldnt complete that.Some boards are loose and some of the spacing is off in between boards.

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.